14-04-2026

app/Models/PaymentIncident.php

@@ -0,0 +1,156 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Builder;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+
+class PaymentIncident extends Model
+{
+    protected $fillable = [
+        'title',
+        'description',
+        'notes',
+        'provider',
+        'type',
+        'status',
+        'severity',
+        'affected_orders',
+        'affected_revenue',
+        'detected_at',
+        'resolved_at',
+        'ticket_number',
+    ];
+
+    /** @var array<string, mixed> */
+    protected $attributes = [
+        'status' => 'open',
+        'severity' => 'medium',
+        'provider' => 'payone',
+    ];
+
+    protected function casts(): array
+    {
+        return [
+            'detected_at' => 'datetime',
+            'resolved_at' => 'datetime',
+            'affected_revenue' => 'decimal:2',
+        ];
+    }
+
+    public function activities(): HasMany
+    {
+        return $this->hasMany(IncidentActivity::class, 'incident_id')->orderBy('created_at');
+    }
+
+    public function scopeOpen(Builder $query): Builder
+    {
+        return $query->whereIn('status', ['open', 'in_progress', 'waiting_provider']);
+    }
+
+    public function scopePayone(Builder $query): Builder
+    {
+        return $query->where('provider', 'payone');
+    }
+
+    public function scopeLastDays(Builder $query, int $days): Builder
+    {
+        return $query->where('detected_at', '>=', now()->subDays($days));
+    }
+
+    public function getDurationAttribute(): string
+    {
+        $end = $this->resolved_at ?? now();
+        $diff = $this->detected_at->diff($end);
+
+        if ($diff->days > 0) {
+            return $diff->days.'d '.$diff->h.'h';
+        }
+
+        if ($diff->h > 0) {
+            return $diff->h.'h '.$diff->i.'min';
+        }
+
+        return $diff->i.' min';
+    }
+
+    public function getSeverityColorAttribute(): string
+    {
+        return match ($this->severity) {
+            'critical' => 'danger',
+            'high' => 'warning',
+            'medium' => 'info',
+            'low' => 'success',
+            default => 'secondary',
+        };
+    }
+
+    public function getSeverityLabelAttribute(): string
+    {
+        return match ($this->severity) {
+            'critical' => 'Kritisch',
+            'high' => 'Hoch',
+            'medium' => 'Mittel',
+            'low' => 'Niedrig',
+            default => $this->severity,
+        };
+    }
+
+    public function getStatusLabelAttribute(): string
+    {
+        return match ($this->status) {
+            'open' => 'Offen',
+            'in_progress' => 'In Bearbeitung',
+            'waiting_provider' => 'Wartet auf Anbieter',
+            'resolved' => 'Gelöst',
+            'closed' => 'Geschlossen',
+            default => $this->status,
+        };
+    }
+
+    public function getStatusColorAttribute(): string
+    {
+        return match ($this->status) {
+            'open' => 'danger',
+            'in_progress' => 'warning',
+            'waiting_provider' => 'info',
+            'resolved' => 'success',
+            'closed' => 'secondary',
+            default => 'secondary',
+        };
+    }
+
+    public function getTypeIconAttribute(): string
+    {
+        return match ($this->type) {
+            'outage' => 'ion-md-power',
+            'ipn_error' => 'ion-md-git-network',
+            'payment_failure' => 'ion-md-card',
+            'slow_response' => 'ion-md-timer',
+            default => 'ion-md-alert',
+        };
+    }
+
+    public function getTypeLabelAttribute(): string
+    {
+        return match ($this->type) {
+            'outage' => 'Ausfall',
+            'ipn_error' => 'IPN-Fehler',
+            'payment_failure' => 'Zahlungsfehler',
+            'slow_response' => 'Langsame Antwort',
+            default => 'Sonstiges',
+        };
+    }
+
+    public function getProviderLabelAttribute(): string
+    {
+        return match ($this->provider) {
+            'payone' => 'PAYONE',
+            // 'stripe' => 'Stripe',  // aktuell nicht aktiv
+            'paypal' => 'PayPal',
+            // 'mollie' => 'Mollie',  // aktuell nicht aktiv
+            default => 'Sonstige',
+        };
+    }
+}