14-04-2026

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# Payment Dashboard Entwicklungsplan
**Ziel:** Integration eines Payment-Monitoring-Dashboards in mivita.care, das PAYONE-Probleme
frühzeitig sichtbar macht. Das Dashboard kombiniert manuell erfasste Incidents mit echten Daten
aus den bestehenden Tabellen (`payment_transactions`, `shopping_payments`) und den vorhandenen
PAYONE-Logs.
---
## Implementierungsstand (Stand: 13.04.2026)
| Phase | Thema | Status | Anmerkungen |
|-------|------------------------------|-------------------|-------------|
| 1 | Datenbank & Models | ✅ Umgesetzt | Migration, alle drei Models vorhanden |
| 2 | Controller & Routes | ✅ Umgesetzt | Routes in `routes/domains/crm.php`, Entwurfsdatei unter `dev/` ist veraltet |
| 3 | Views (Bootstrap/Appwork) | ✅ Umgesetzt | Index, Management, Show, Transactions, Logs + 4 Partials |
| 4 | Live-Transaktionsdaten | ✅ Umgesetzt | `transactions()` + View mit Filtern, Statistiken, Pagination |
| 5 | Log-Viewer | ✅ Umgesetzt | `?date=`-Parameter wird ausgewertet; sichere Validierung der Datumseingabe |
| 6 | Uptime-Check Artisan Command | ✅ Umgesetzt | Command `payment:check-uptime`, Schedule alle 5 Minuten, Uptime-Karten im Dashboard |
| 7 | E-Mail-Benachrichtigung | ✅ Umgesetzt | Dediziertes Mailable `PaymentIncidentAlert` (Queue), sendet bei `critical`-Incidents |
| 8 | Tests | ✅ Umgesetzt | `PaymentDashboardAccessTest`, `PaymentIncidentCrudTest`, `CheckPaymentUptimeCommandTest` |
### Zusätzlich umgesetzt (nicht in Phasen geplant)
- **Navigation:** Sidenav-Link mit gecachtem Badge für offene Incidents in `layout-sidenav.blade.php`
- **Übersetzungen:** `payment_monitor` in `de`, `en`, `es` navigation.php
- **Form Requests:** `StorePaymentIncidentRequest` + `AddIncidentActivityRequest` in `app/Http/Requests/PaymentIncident/`
- **Cache-Invalidierung:** `Cache::forget('open_incident_count')` in `store()`, `updateStatus()`, `addActivity()`
### Bekannte Abweichungen vom Plan
- **Views:** Nutzen `layouts.layout-2` statt `layout-1` (wie im Plan angegeben)
- **Entwurfsdatei** `dev/payment-dashboard/routes/payment-dashboard.php`: Veraltet — falscher Namespace (`App\Http\Controllers\PaymentDashboardController`), falsche Methodennamen (`developer` statt `index`), nur `auth`-Middleware statt `admin`
### Offene Punkte
1. **Phase 9 (Auto-Incident aus `PayoneController`):** Noch nicht begonnen — kritische Fehler (z.B. Error:2008) könnten automatisch Incidents anlegen
2. **Entwurfsdatei aufräumen:** `dev/payment-dashboard/routes/payment-dashboard.php` ggf. löschen oder als Archiv kennzeichnen
---
## Analyse des Ist-Zustands
### Bereits vorhandene Datenquellen
| Quelle | Relevanz |
|-------------------------------|-------------------------------------------------------------------|
| `payment_transactions` | Jeder PAYONE-Callback: `txaction`, `errorcode`, `errormessage`, `mode`, `transmitted_data` |
| `shopping_payments` | Jede Zahlung: `reference`, `txaction`, `clearingtype`, `amount` |
| `shopping_orders` | Bestellstatus, `paid`-Flag, Verknüpfung zu Payments |
| `storage/logs/payone.log` | Fehler-Details aus `MyLog::writeLog('payone', ...)` (Error 20012008) |
| `storage/logs/payment.log` | Allgemeine Zahlungsfehler |
### Bestehende PAYONE-Fehlercodes (aus `Api/PayoneController`)
| Code | Bedeutung |
|--------|------------------------------------------------|
| 2001 | Callback: Parameter unvollständig |
| 2002 | Callback: Key-Validierung fehlgeschlagen |
| 2003 | Callback: ShoppingOrder nicht gefunden |
| 2004 | Callback: ShoppingPayment nicht gefunden |
| 2005 | Callback: Payment ↔ Order Zuordnung falsch |
| 2006 | Callback: Preisabweichung |
| 2008 | Callback: Datenbank-Transaktion fehlgeschlagen |
### Wichtige Unterschiede zum Entwurf
- **Layout:** Das Dashboard nutzt das bestehende Appwork/Bootstrap-Layout (`layout-1.blade.php`),
nicht das Custom-Dark-Mode-Layout aus dem Entwurf.
- **Auth:** Middleware `admin` (admin >= 2) statt nur `auth` — kein separates Rollen-System nötig.
- **Echte Daten:** Statt rein manuelle Incidents, werden bestehende Transaktionsdaten direkt
eingebunden (Live-Tab). Manuelle Incidents bleiben als Eskalationswerkzeug erhalten.
- **Logs:** Der `payone`-Log-Kanal wird direkt im Dashboard lesbar gemacht.
---
## Phasen-Übersicht
| Phase | Titel | Aufwand | Priorität |
|-------|------------------------------|----------|-----------|
| 1 | Datenbank & Models | ~1h | Muss |
| 2 | Controller & Routes | ~2h | Muss |
| 3 | Views (Bootstrap/Appwork) | ~3h | Muss |
| 4 | Live-Daten: Transaktionen | ~2h | Hoch |
| 5 | Log-Viewer | ~1h | Hoch |
| 6 | Uptime-Check Artisan Command | ~2h | Mittel |
| 7 | E-Mail-Benachrichtigung | ~1h | Mittel |
| 8 | Tests | ~2h | Muss |
---
## Phase 1: Datenbank & Models ✅
### Migration (aus dem Entwurf übernehmen, leicht angepasst)
**Datei:** `database/migrations/YYYY_MM_DD_000001_create_payment_incidents_table.php`
Drei neue Tabellen:
- `payment_incidents` — manuell erfasste Störungen/Incidents
- `incident_activities` — Kommunikationsverlauf pro Incident (Notizen, Tickets, Anrufe)
- `provider_uptime_logs` — automatische Uptime-Checks (Phase 6)
Anpassungen zum Entwurf:
- `provider`-Enum zunächst auf `payone` fokussiert (andere Provider ergänzen, wenn aktiv genutzt)
- `notes`-Feld ergänzen in `payment_incidents` für freie interne Kommentare
- Index auf `detected_at` und `provider` für Performance bei größeren Datenmengen
### Models
**`app/Models/PaymentIncident.php`** — aus dem Entwurf übernehmen, ergänzen um:
- `scopeOpen()` / `scopePayone()` / `scopeLastDays(int $days)` für häufige Abfragen
- `getTypeIconAttribute()` für die View-Darstellung
**`app/Models/IncidentActivity.php`** — direkt aus dem Entwurf übernehmen
**`app/Models/ProviderUptimeLog.php`** — neu erstellen für Phase 6
---
## Phase 2: Controller & Routes ✅
### Controller-Struktur
```
app/Http/Controllers/Admin/PaymentDashboardController.php
```
Platzierung unter `Admin/`, konsistent mit `PaymentSalesController.php`.
#### Actions
| Method | URL | Beschreibung |
|-----------|-----------------------------------------|--------------------------------------------|
| `index` | GET `/admin/payment-dashboard` | Entwickler-Ansicht: alle Incidents + Stats |
| `management` | GET `/admin/payment-dashboard/management` | GF-Ansicht: Ampel-Karten, kein Bearbeiten |
| `show` | GET `/admin/payment-dashboard/{incident}` | Incident-Detail mit Timeline |
| `store` | POST `/admin/payment-dashboard` | Neuen Incident anlegen |
| `addActivity` | POST `/admin/payment-dashboard/{incident}/activity` | Aktivität hinzufügen |
| `updateStatus` | PATCH `/admin/payment-dashboard/{incident}/status` | Status ändern |
| `transactions` | GET `/admin/payment-dashboard/transactions` | Live-PAYONE-Transaktionen (Phase 4) |
| `logs` | GET `/admin/payment-dashboard/logs` | PAYONE-Log-Viewer (Phase 5) |
#### Stats-Methoden im Controller
Zusätzlich zu den Stats aus dem Entwurf:
- `getPayoneTransactionStats()` — Fehlerquote der letzten 7/30 Tage aus `payment_transactions`
- `getFailedPayments()` — alle Payments mit `txaction = 'failed'` der letzten 30 Tage
- `getErrorDistribution()` — Häufigkeit der Fehlercodes 20012008 aus den Logs
### Routes
In `routes/web.php` ergänzen (nicht als separates File, analog zu bestehender Struktur):
```php
Route::prefix('admin/payment-dashboard')
->name('admin.payment-dashboard.')
->middleware(['auth', 'admin'])
->group(function () {
Route::get('/', [PaymentDashboardController::class, 'index'])->name('index');
Route::get('/management', [PaymentDashboardController::class, 'management'])->name('management');
Route::get('/transactions', [PaymentDashboardController::class, 'transactions'])->name('transactions');
Route::get('/logs', [PaymentDashboardController::class, 'logs'])->name('logs');
Route::get('/{incident}', [PaymentDashboardController::class, 'show'])->name('show');
Route::post('/', [PaymentDashboardController::class, 'store'])->name('store');
Route::post('/{incident}/activity', [PaymentDashboardController::class, 'addActivity'])->name('activity.store');
Route::patch('/{incident}/status', [PaymentDashboardController::class, 'updateStatus'])->name('status.update');
});
```
---
## Phase 3: Views (Bootstrap/Appwork) ✅
### Layout-Anpassung
**Kein** Custom-Dark-Mode-Layout. Stattdessen: `@extends('layouts.layout-1')`, analog zu
anderen Admin-Views (z.B. `resources/views/admin/payment/salesvolume.blade.php`).
### View-Struktur
```
resources/views/admin/payment-dashboard/
├── index.blade.php # Entwickler-Ansicht
├── management.blade.php # GF-Ansicht
├── show.blade.php # Incident-Detail
├── transactions.blade.php # Live-Transaktionen (Phase 4)
├── logs.blade.php # Log-Viewer (Phase 5)
└── _partials/
├── stats-cards.blade.php
├── incident-table.blade.php
├── activity-timeline.blade.php
└── create-incident-modal.blade.php
```
### UI-Komponenten
**Entwickler-Ansicht (`index.blade.php`):**
- Stat-Karten oben: Offene Incidents | In Bearbeitung | PAYONE-Fehler (30 Tage) | Betroffener Umsatz
- Tabs: "Incidents" | "Live-Transaktionen" | "PAYONE Logs"
- Tabelle: Alle Incidents mit Status-Badge, Schwere-Farbe, Dauer, Quick-Status-Update
- Floating Button: "Neuen Incident anlegen" → Bootstrap-Modal
**GF-Ansicht (`management.blade.php`):**
- Ampel-Karten: Grün/Gelb/Rot je nach offenen Incidents und Schwere
- Sehr einfach, keine Bearbeitungsfunktionen
- Tagesaktuelle Zusammenfassung
**Incident-Detail (`show.blade.php`):**
- Kopfbereich: Titel, Provider-Badge, Status-Badge, Severity-Indikator
- Timeline: Chronologische Aktivitätsliste mit Icon je Typ
- Formulare: Aktivität hinzufügen, Status ändern
- Link zur betroffenen Bestellung (falls `ticket_number` eine Bestell-ID ist)
---
## Phase 4: Live-Transaktionsdaten ✅
Das wertvollste Feature: Echtzeit-Einblick in PAYONE-Transaktionen aus bestehenden Tabellen.
### Tab "Live-Transaktionen" in der Entwickler-Ansicht
Datenquelle: `payment_transactions` JOIN `shopping_payments` JOIN `shopping_orders`
**Anzeigen:**
- Alle Transaktionen der letzten 7 Tage, gefiltert nach `txaction`
- Fehlgeschlagene Transaktionen (`txaction = 'failed'`) hervorgehoben in Rot
- Fehlercodes und Fehlermeldungen aus `errorcode` / `errormessage` / `customermessage`
- `mode`-Feld: unterscheidet Test vs. Live-Modus (wichtig für Debugging)
- `transmitted_data` JSON: aufklappbar für Detailinspektion
**Filter-Optionen:**
- Nach `txaction`: `appointed`, `pending`, `paid`, `failed`
- Nach Zeitraum: Heute / Letzte 7 Tage / Letzte 30 Tage
- Nach Modus: Test / Live
**Stat-Block oben:**
- Erfolgsrate (paid / gesamt) der letzten 24h
- Anzahl `failed` Transaktionen heute
- Letzte `failed` Transaktion: vor X Minuten
- Verteilung der `clearingtype` (wlt, cc, elv…)
### Neue Methode im Controller
```php
private function getTransactionStats(int $days = 7): array
{
$since = now()->subDays($days);
return [
'total' => PaymentTransaction::where('created_at', '>=', $since)->count(),
'failed' => PaymentTransaction::where('txaction', 'failed')->where('created_at', '>=', $since)->count(),
'paid' => PaymentTransaction::where('txaction', 'paid')->where('created_at', '>=', $since)->count(),
'errors' => PaymentTransaction::whereNotNull('errorcode')->where('created_at', '>=', $since)
->select('errorcode', 'errormessage', DB::raw('count(*) as count'))
->groupBy('errorcode', 'errormessage')
->orderByDesc('count')
->get(),
'last_failed' => PaymentTransaction::where('txaction', 'failed')->latest()->first(),
];
}
```
---
## Phase 5: Log-Viewer ✅
### Tab "PAYONE Logs" in der Entwickler-Ansicht
Liest direkt aus `storage/logs/payone.log` (aktuellste Datei bei daily rotation).
**Anzeigen:**
- Letzte 100 Log-Einträge (konfigurierbar)
- Farbliche Markierung nach Level: `error` (rot), `warning` (gelb), `info` (blau), `notice` (grau)
- Suche/Filter nach Fehlercode (z.B. "Error:2003")
- Zeitstempel, Log-Level, Nachricht, JSON-Payload (aufklappbar)
**Implementierung:**
```php
public function logs(): View
{
$logPath = storage_path('logs/payone-' . now()->format('Y-m-d') . '.log');
$entries = [];
if (file_exists($logPath)) {
$lines = array_reverse(file($logPath));
foreach (array_slice($lines, 0, 200) as $line) {
if (preg_match('/\[(\d{4}-\d{2}-\d{2}[T ]\d{2}:\d{2}:\d{2}[^\]]*)\] \w+\.(\w+): (.+)/', $line, $m)) {
$entries[] = [
'timestamp' => $m[1],
'level' => $m[2],
'message' => $m[3],
];
}
}
}
return view('admin.payment-dashboard.logs', compact('entries'));
}
```
---
## Phase 6: Artisan Command Uptime-Check ✅
### `php artisan payment:check-uptime`
**Datei:** `app/Console/Commands/CheckPaymentUptime.php`
Prüft erreichbare PAYONE-Endpunkte (Status-API oder bekannte öffentliche URLs) und legt bei
Ausfall automatisch einen Incident an.
```php
// Prüft: PAYONE Server-Status-Seite oder einen konfigurierbaren Health-Endpoint
// Speichert Ergebnis in provider_uptime_logs
// Bei Ausfall: erstellt PaymentIncident mit severity = 'critical', type = 'outage'
// Bei Wiederherstellung: setzt offene Outage-Incidents auf 'resolved'
```
**Scheduling in `app/Console/Kernel.php`:**
```php
$schedule->command('payment:check-uptime')->everyFiveMinutes();
```
**Konfiguration in `.env` / `config/services.php`:**
```
PAYONE_HEALTH_CHECK_URL=https://api.pay1.de/post-gateway/
PAYONE_HEALTH_CHECK_ENABLED=true
```
---
## Phase 7: E-Mail-Benachrichtigung ✅
Bei neu eröffnetem Critical-Incident: automatische Mail via bestehenden `MyLog`-Mechanismus.
```php
// In PaymentDashboardController::store()
if ($validated['severity'] === 'critical') {
MyLog::writeLog(
'payment',
'error',
'Kritischer Zahlungs-Incident eröffnet: ' . $validated['title'],
$validated,
true // sendet Mail an config('app.exception_mail')
);
}
```
Alternativ: Dedizierte Mailable `App\Mail\PaymentIncidentAlert` für bessere Darstellung.
---
## Phase 8: Tests ✅ (vollständig)
**Feature-Tests:**
```
tests/Feature/PaymentDashboard/
├── PaymentDashboardAccessTest.php # Auth, Admin-Middleware
├── PaymentIncidentCrudTest.php # Create, Status-Update, Aktivität
├── PaymentDashboardStatsTest.php # Korrekte Stats aus Testdaten
└── CheckPaymentUptimeCommandTest.php # Artisan Command (Phase 6)
```
**Testszenarien:**
- Nicht eingeloggter User → Redirect
- Eingeloggter User ohne Admin (admin < 2) 403
- Admin (admin >= 2) → Zugriff auf Entwickler-Ansicht
- Incident anlegen: Pflichtfelder, korrekte Aktivität wird auto-erstellt
- Status auf "resolved" setzen → `resolved_at` wird gesetzt
- Stats-Methoden liefern korrekte Werte mit Testdaten
---
## Implementierungsreihenfolge (empfohlen)
```
Phase 1 (Migration + Models)
→ Phase 2 (Routes + Controller-Grundstruktur)
→ Phase 3 (Views mit Bootstrap, ohne Echtdaten)
→ Phase 4 (Live-Transaktionsdaten einbauen)
→ Phase 5 (Log-Viewer)
→ Phase 8 (Tests für Phasen 15)
→ Phase 6 (Uptime-Check, optional)
→ Phase 7 (Benachrichtigung, optional)
```
---
## Datenbankzugriff auf bestehende Daten kein Code-Eingriff nötig
Phase 4 liest nur lesend aus bestehenden Tabellen. Es sind **keine Änderungen** an:
- `Api/PayoneController` (PAYONE-Callback-Handler)
- `ShoppingPayment`, `PaymentTransaction` (Models)
- bestehenden Migrations
---
## Navigation (`layout-sidenav.blade.php`)
**Datei:** `resources/views/layouts/includes/layout-sidenav.blade.php`
Der Eintrag kommt als letztes Item im bestehenden `admin/payments`-Untermenü (nach "Steuerberater",
aktuell Zeile ~372). **Kein** eigener Top-Level-Eintrag — das Dashboard gehört thematisch zu Payments.
```blade
<li class="sidenav-item{{ Request::is('admin/payment-dashboard*') ? ' active' : '' }}">
<a href="{{ route('admin.payment-dashboard.index') }}" class="sidenav-link">
<i class="sidenav-icon ion ion-md-alert"></i>
<div>{{ __('navigation.payment_monitor') }}</div>
@php $openIncidentCount = Cache::remember('open_incident_count', 60, fn() =>
\App\Models\PaymentIncident::whereIn('status', ['open','in_progress','waiting_provider'])->count()
); @endphp
@if ($openIncidentCount > 0)
<div class="pl-1 ml-auto">
<div class="badge badge-danger">{{ $openIncidentCount }}</div>
</div>
@endif
</a>
</li>
```
Der Badge ist gecacht (60 Sekunden) um N+1-Queries bei jedem Seitenaufruf zu vermeiden.
Der Cache wird im Controller bei Incident-Änderungen mit `Cache::forget('open_incident_count')` invalidiert.
---
## Übersetzungsschlüssel
In alle drei Sprachdateien ergänzen:
**`resources/lang/de/navigation.php`**
```php
'payment_monitor' => 'Payment Monitor',
```
**`resources/lang/en/navigation.php`**
```php
'payment_monitor' => 'Payment Monitor',
```
**`resources/lang/es/navigation.php`**
```php
'payment_monitor' => 'Monitor de Pagos',
```
---
## Form Request Klassen
Laut Projektkonventionen: keine Inline-Validierung im Controller.
```
app/Http/Requests/PaymentIncident/
├── StorePaymentIncidentRequest.php # Validierung für store()
└── AddIncidentActivityRequest.php # Validierung für addActivity()
```
---
## Auto-Incident aus `PayoneController` (Phase 9, optional)
Der wertvollste Ausbauschritt: Kritische Fehler im PAYONE-Callback-Handler legen automatisch
einen Incident an, ohne manuelle Erfassung.
**Eingriff in `app/Http/Controllers/Api/PayoneController.php`:**
```php
// Bei Error:2008 (DB-Rollback) → sofort Critical-Incident
} catch (\Exception $e) {
\DB::rollBack();
MyLog::writeLog('payone', 'error', 'Error:2008 ...', [...]);
// NEU: Automatischer Critical-Incident
PaymentIncident::firstOrCreate(
['type' => 'payment_failure', 'status' => 'open', 'provider' => 'payone',
'detected_at' => now()->startOfHour()], // deduplication per Stunde
['title' => 'Automatisch: DB-Fehler bei PAYONE-Callback (Error:2008)',
'severity' => 'critical', 'ticket_number' => $data['txid'] ?? null]
);
}
```
`firstOrCreate` mit Stunden-Deduplication verhindert Duplikate bei mehrfachen Fehlern.
---
## Offene Fragen vor Start
1. **Welcher Admin-User ist "Alois"?** Hat er `admin >= 2`? Falls nicht → eigene schlanke
Route ohne `admin`-Middleware, geschützt durch separaten Login oder feste User-ID-Prüfung.
unter Superadmin!
2. **PAYONE Health-Endpoint:** Welche URL soll der Uptime-Check prüfen?
(Phase 6 — kann vorerst übersprungen werden)
3. **Mollie/Stripe/PayPal aktiv?** Falls nein → Provider-Enum im ersten Schritt auf
`payone` + `other` reduzieren, spätere Erweiterung bleibt möglich.
4. **Cache-Invalidierung:** `Cache::forget('open_incident_count')` muss in
`store()`, `updateStatus()` und dem Artisan Command aufgerufen werden.

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# mivita Payment Dashboard Laravel Modul
Aktivitäts- und Störungs-Dashboard für die Zahlungsanbieter (PAYONE, Stripe, PayPal, Mollie).
---
## Installation
### 1. Dateien kopieren
Kopiere die Ordner in dein bestehendes Laravel-Projekt:
```
database/migrations/ → in dein database/migrations/
app/Models/ → PaymentIncident.php + IncidentActivity.php nach app/Models/
app/Http/Controllers/ → PaymentDashboardController.php nach app/Http/Controllers/
resources/views/ → Ordner dashboard/ und layouts/dashboard.blade.php
routes/ → payment-dashboard.php
```
### 2. Migration ausführen
```bash
php artisan migrate
```
Erstellt drei Tabellen:
- `payment_incidents` Incidents / Störungen
- `incident_activities` Kommunikationsverlauf pro Incident
- `provider_uptime_logs` Uptime-Logs (für spätere Automatisierung)
### 3. Routes einbinden
In `routes/web.php` ergänzen:
```php
require base_path('routes/payment-dashboard.php');
```
### 4. Layout prüfen
Das Dashboard hat ein eigenes Layout (`layouts/dashboard.blade.php`).
Falls du ein bestehendes App-Layout verwenden willst, passe die
`@extends`-Direktive in den Views entsprechend an.
---
## URLs
| URL | Beschreibung |
|----------------------------------|-------------------------------------|
| `/payment-dashboard` | Entwickler-Ansicht (Kevin) |
| `/payment-dashboard/management` | GF-Ansicht (Alois) read-only |
| `/payment-dashboard/{id}` | Incident-Detail mit Timeline |
---
## Features
### Entwickler-Ansicht
- Alle offenen Incidents mit Schnell-Status-Update
- Neuen Incident anlegen (Modal)
- Kommunikations-Timeline (E-Mails, Tickets, Calls, Notizen)
- Vollständige Incident-Tabelle mit Pagination
- Anbieter-Übersicht (PAYONE, Stripe, PayPal, Mollie)
### GF-Ansicht (Alois)
- Klare Ampel-Karten: Offene Störungen, betroffener Umsatz, PAYONE-Probleme
- Anbieter-Status auf einen Blick
- Aktive Störungen mit Schwere und Dauer
- Letzte Vorfälle als Tabelle
### Incident-Detail
- Vollständiger Kommunikationsverlauf als Timeline
- Aktivitäten hinzufügen (E-Mail, Telefonat, Ticket, Notiz, Anbieter-Antwort)
- Status direkt ändern (löst automatisch Aktivitätseintrag aus)
---
## Nächste Ausbaustufen (optional)
- **Automatischer Uptime-Check**: Artisan Command, der PAYONE/Stripe-Endpunkte
periodisch prüft und bei Ausfall automatisch einen Incident anlegt:
```bash
php artisan payment:check-uptime
```
- **E-Mail-Benachrichtigung**: Bei neuem Critical-Incident automatisch Mail
an kevin@adametz-media.de
- **Rollen**: Middleware, die Alois nur auf `/management` weiterleitet
---
## Technik
- Laravel (Blade Templates, Eloquent, Form Requests)
- Kein zusätzliches JS-Framework reines Blade + CSS
- Dark Mode Design, responsive
- Alle Labels auf Deutsch

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<?php
namespace App\Http\Controllers;
use App\Models\IncidentActivity;
use App\Models\PaymentIncident;
use Illuminate\Http\Request;
class PaymentDashboardController extends Controller
{
// ─── GF-Ansicht (Alois) ───────────────────────────────────────────────────
public function management()
{
$stats = $this->getStats();
$recentIncidents = PaymentIncident::orderBy('detected_at', 'desc')->take(5)->get();
$openIncidents = PaymentIncident::whereIn('status', ['open', 'in_progress', 'waiting_provider'])->get();
$providerStats = $this->getProviderStats();
return view('dashboard.management', compact('stats', 'recentIncidents', 'openIncidents', 'providerStats'));
}
// ─── Entwickler-Ansicht (Kevin) ───────────────────────────────────────────
public function developer()
{
$stats = $this->getStats();
$allIncidents = PaymentIncident::with('activities')->orderBy('detected_at', 'desc')->paginate(20);
$openIncidents = PaymentIncident::whereIn('status', ['open', 'in_progress', 'waiting_provider'])->with('activities')->get();
$providerStats = $this->getProviderStats();
$recentActivity = IncidentActivity::with('incident')->orderBy('created_at', 'desc')->take(10)->get();
return view('dashboard.developer', compact('stats', 'allIncidents', 'openIncidents', 'providerStats', 'recentActivity'));
}
// ─── Incident erstellen ───────────────────────────────────────────────────
public function store(Request $request)
{
$validated = $request->validate([
'title' => 'required|string|max:255',
'description' => 'nullable|string',
'provider' => 'required|in:payone,stripe,paypal,mollie,other',
'type' => 'required|in:outage,ipn_error,payment_failure,slow_response,other',
'severity' => 'required|in:low,medium,high,critical',
'affected_orders' => 'nullable|integer|min:0',
'affected_revenue' => 'nullable|numeric|min:0',
'ticket_number' => 'nullable|string|max:100',
'detected_at' => 'required|date',
]);
$incident = PaymentIncident::create($validated);
// Erste Aktivität automatisch anlegen
IncidentActivity::create([
'incident_id' => $incident->id,
'type' => 'note',
'title' => 'Incident eröffnet',
'content' => $validated['description'] ?? null,
'author' => auth()->user()->name ?? 'Kevin',
]);
return redirect()->route('payment-dashboard.developer')
->with('success', 'Incident erfolgreich angelegt.');
}
// ─── Aktivität hinzufügen ─────────────────────────────────────────────────
public function addActivity(Request $request, PaymentIncident $incident)
{
$validated = $request->validate([
'type' => 'required|in:note,email,call,ticket,status_change,provider_response',
'title' => 'required|string|max:255',
'content' => 'nullable|string',
]);
IncidentActivity::create([
'incident_id' => $incident->id,
'type' => $validated['type'],
'title' => $validated['title'],
'content' => $validated['content'] ?? null,
'author' => auth()->user()->name ?? 'Kevin',
]);
// Status automatisch auf "in_progress" setzen wenn noch offen
if ($incident->status === 'open') {
$incident->update(['status' => 'in_progress']);
}
return back()->with('success', 'Aktivität hinzugefügt.');
}
// ─── Status ändern ────────────────────────────────────────────────────────
public function updateStatus(Request $request, PaymentIncident $incident)
{
$request->validate(['status' => 'required|in:open,in_progress,waiting_provider,resolved,closed']);
$oldStatus = $incident->status_label;
$incident->update([
'status' => $request->status,
'resolved_at' => in_array($request->status, ['resolved', 'closed']) ? now() : null,
]);
IncidentActivity::create([
'incident_id' => $incident->id,
'type' => 'status_change',
'title' => 'Status geändert: '.$oldStatus.' → '.$incident->fresh()->status_label,
'author' => auth()->user()->name ?? 'Kevin',
]);
return back()->with('success', 'Status aktualisiert.');
}
// ─── Incident Detail ──────────────────────────────────────────────────────
public function show(PaymentIncident $incident)
{
$incident->load('activities');
return view('dashboard.show', compact('incident'));
}
// ─── Helpers ──────────────────────────────────────────────────────────────
private function getStats(): array
{
return [
'open_incidents' => PaymentIncident::whereIn('status', ['open', 'waiting_provider'])->count(),
'in_progress' => PaymentIncident::where('status', 'in_progress')->count(),
'resolved_this_month' => PaymentIncident::where('status', 'resolved')
->whereMonth('resolved_at', now()->month)->count(),
'total_affected_revenue' => PaymentIncident::whereIn('status', ['open', 'in_progress', 'waiting_provider'])
->sum('affected_revenue'),
'payone_incidents_30d' => PaymentIncident::where('provider', 'payone')
->where('detected_at', '>=', now()->subDays(30))->count(),
];
}
private function getProviderStats(): array
{
$providers = ['payone', 'stripe', 'paypal', 'mollie'];
$stats = [];
foreach ($providers as $provider) {
$stats[$provider] = [
'label' => strtoupper($provider),
'open_incidents' => PaymentIncident::where('provider', $provider)
->whereIn('status', ['open', 'in_progress', 'waiting_provider'])->count(),
'total_30d' => PaymentIncident::where('provider', $provider)
->where('detected_at', '>=', now()->subDays(30))->count(),
'last_incident' => PaymentIncident::where('provider', $provider)
->orderBy('detected_at', 'desc')->first(),
];
}
return $stats;
}
}

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<?php
namespace App\Models;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
class IncidentActivity extends Model
{
protected $fillable = ['incident_id', 'type', 'title', 'content', 'author'];
public function incident(): BelongsTo
{
return $this->belongsTo(PaymentIncident::class, 'incident_id');
}
public function getTypeIconAttribute(): string
{
return match ($this->type) {
'email' => '✉️',
'call' => '📞',
'ticket' => '🎫',
'status_change' => '🔄',
'provider_response' => '💬',
default => '📝',
};
}
public function getTypeLabelAttribute(): string
{
return match ($this->type) {
'email' => 'E-Mail',
'call' => 'Telefonat',
'ticket' => 'Support-Ticket',
'status_change' => 'Statusänderung',
'provider_response' => 'Anbieter-Antwort',
default => 'Notiz',
};
}
}

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<?php
namespace App\Models;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Relations\HasMany;
class PaymentIncident extends Model
{
protected $fillable = [
'title', 'description', 'provider', 'type', 'status',
'severity', 'affected_orders', 'affected_revenue',
'detected_at', 'resolved_at', 'ticket_number',
];
protected $casts = [
'detected_at' => 'datetime',
'resolved_at' => 'datetime',
'affected_revenue' => 'decimal:2',
];
public function activities(): HasMany
{
return $this->hasMany(IncidentActivity::class, 'incident_id');
}
public function getDurationAttribute(): string
{
$end = $this->resolved_at ?? now();
$diff = $this->detected_at->diff($end);
if ($diff->days > 0) {
return $diff->days.'d '.$diff->h.'h';
}
if ($diff->h > 0) {
return $diff->h.'h '.$diff->i.'min';
}
return $diff->i.' min';
}
public function getSeverityColorAttribute(): string
{
return match ($this->severity) {
'critical' => '#ef4444',
'high' => '#f97316',
'medium' => '#eab308',
'low' => '#22c55e',
default => '#6b7280',
};
}
public function getStatusLabelAttribute(): string
{
return match ($this->status) {
'open' => 'Offen',
'in_progress' => 'In Bearbeitung',
'waiting_provider' => 'Wartet auf Anbieter',
'resolved' => 'Gelöst',
'closed' => 'Geschlossen',
default => $this->status,
};
}
public function getProviderLabelAttribute(): string
{
return match ($this->provider) {
'payone' => 'PAYONE',
'stripe' => 'Stripe',
'paypal' => 'PayPal',
'mollie' => 'Mollie',
default => 'Sonstige',
};
}
}

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<?php
use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;
return new class extends Migration
{
public function up(): void
{
Schema::create('payment_incidents', function (Blueprint $table) {
$table->id();
$table->string('title');
$table->text('description')->nullable();
$table->enum('provider', ['payone', 'stripe', 'paypal', 'mollie', 'other'])->default('payone');
$table->enum('type', ['outage', 'ipn_error', 'payment_failure', 'slow_response', 'other'])->default('other');
$table->enum('status', ['open', 'in_progress', 'waiting_provider', 'resolved', 'closed'])->default('open');
$table->enum('severity', ['low', 'medium', 'high', 'critical'])->default('medium');
$table->integer('affected_orders')->default(0);
$table->decimal('affected_revenue', 10, 2)->default(0);
$table->timestamp('detected_at');
$table->timestamp('resolved_at')->nullable();
$table->string('ticket_number')->nullable();
$table->timestamps();
});
Schema::create('incident_activities', function (Blueprint $table) {
$table->id();
$table->foreignId('incident_id')->constrained('payment_incidents')->onDelete('cascade');
$table->enum('type', ['note', 'email', 'call', 'ticket', 'status_change', 'provider_response']);
$table->string('title');
$table->text('content')->nullable();
$table->string('author')->default('Kevin');
$table->timestamps();
});
Schema::create('provider_uptime_logs', function (Blueprint $table) {
$table->id();
$table->enum('provider', ['payone', 'stripe', 'paypal', 'mollie']);
$table->boolean('is_up')->default(true);
$table->integer('response_time_ms')->nullable();
$table->text('error_message')->nullable();
$table->timestamp('checked_at');
$table->timestamps();
});
}
public function down(): void
{
Schema::dropIfExists('provider_uptime_logs');
Schema::dropIfExists('incident_activities');
Schema::dropIfExists('payment_incidents');
}
};

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@extends('layouts.dashboard')
@section('page-title', 'Entwickler-Dashboard')
@section('content')
{{-- ── Stats ── --}}
<div class="grid-4 mb-6">
<div class="stat-card {{ $stats['open_incidents'] > 0 ? 'danger' : 'ok' }}">
<div class="stat-label">Offen / Wartend</div>
<div class="stat-value">{{ $stats['open_incidents'] }}</div>
<div class="stat-sub">Incidents ohne Lösung</div>
</div>
<div class="stat-card {{ $stats['in_progress'] > 0 ? 'warning' : 'ok' }}">
<div class="stat-label">In Bearbeitung</div>
<div class="stat-value">{{ $stats['in_progress'] }}</div>
<div class="stat-sub">Aktiv bearbeitet</div>
</div>
<div class="stat-card ok">
<div class="stat-label">Gelöst diesen Monat</div>
<div class="stat-value">{{ $stats['resolved_this_month'] }}</div>
<div class="stat-sub">{{ now()->format('F Y') }}</div>
</div>
<div class="stat-card {{ $stats['payone_incidents_30d'] >= 3 ? 'danger' : ($stats['payone_incidents_30d'] >= 1 ? 'warning' : 'ok') }}">
<div class="stat-label">PAYONE (30 Tage)</div>
<div class="stat-value">{{ $stats['payone_incidents_30d'] }}</div>
<div class="stat-sub">Incidents bei PAYONE</div>
</div>
</div>
{{-- ── Anbieter-Status ── --}}
<div class="card mb-6">
<div class="flex items-center justify-between mb-4">
<div class="card-title" style="margin:0">Anbieter-Status</div>
</div>
<div class="provider-grid">
@foreach($providerStats as $key => $provider)
<div class="provider-card {{ $provider['open_incidents'] > 0 ? 'has-issues' : 'ok' }}">
<div class="provider-name">{{ $provider['label'] }}</div>
<div class="provider-incidents">{{ $provider['open_incidents'] }}</div>
<div class="provider-sub">offene Störungen</div>
<div style="margin-top:8px; font-size:11px; color: var(--text-muted);">{{ $provider['total_30d'] }}× in 30 Tagen</div>
@if($provider['last_incident'])
<div style="margin-top:4px; font-size:10px; color: var(--text-muted);">
Zuletzt: {{ $provider['last_incident']->detected_at->format('d.m.Y H:i') }}
</div>
@endif
</div>
@endforeach
</div>
</div>
<div class="grid-2">
{{-- ── Offene Incidents ── --}}
<div>
<div class="flex items-center justify-between mb-4">
<div class="section-title" style="margin:0; border:none; padding:0;">Offene Incidents</div>
<button class="btn btn-primary" onclick="document.getElementById('modal-new').classList.add('open')">
+ Neuer Incident
</button>
</div>
@forelse($openIncidents as $incident)
<div class="card mb-4" style="border-left: 3px solid {{ $incident->severity_color }};">
<div class="flex items-center justify-between mb-4">
<div>
<div style="font-weight:700; margin-bottom:4px;">{{ $incident->title }}</div>
<div class="flex gap-2">
<span class="badge badge-{{ $incident->severity }}">{{ ucfirst($incident->severity) }}</span>
<span class="badge badge-{{ $incident->status }}">{{ $incident->status_label }}</span>
<span style="font-size:11px; color:var(--text-muted); padding: 3px 0;">{{ $incident->provider_label }}</span>
</div>
</div>
<a href="{{ route('payment-dashboard.show', $incident) }}" class="btn btn-ghost" style="font-size:12px;">Detail </a>
</div>
<div style="font-size:12px; color:var(--text-muted); margin-bottom:12px;">
Erkannt: {{ $incident->detected_at->format('d.m.Y H:i') }} · Dauer: {{ $incident->duration }}
@if($incident->ticket_number)
· Ticket: <span class="text-accent">{{ $incident->ticket_number }}</span>
@endif
@if($incident->affected_orders > 0)
· {{ $incident->affected_orders }} Bestellungen betroffen
@endif
</div>
{{-- Letzte Aktivität --}}
@if($incident->activities->count() > 0)
@php $last = $incident->activities->sortByDesc('created_at')->first(); @endphp
<div style="background: var(--surface-2); border: 1px solid var(--border); border-radius:7px; padding:10px 12px; font-size:12px;">
<span style="color:var(--text-muted);">{{ $last->type_icon }} Letzte Aktivität:</span>
<strong>{{ $last->title }}</strong>
<span class="text-muted"> {{ $last->created_at->diffForHumans() }}</span>
</div>
@endif
{{-- Schnell-Status-Update --}}
<form action="{{ route('payment-dashboard.status.update', $incident) }}" method="POST" style="margin-top:12px; display:flex; gap:8px; flex-wrap:wrap;">
@csrf @method('PATCH')
<select name="status" style="width:auto; flex:1;">
<option value="open" {{ $incident->status === 'open' ? 'selected' : '' }}>Offen</option>
<option value="in_progress" {{ $incident->status === 'in_progress' ? 'selected' : '' }}>In Bearbeitung</option>
<option value="waiting_provider" {{ $incident->status === 'waiting_provider' ? 'selected' : '' }}>Wartet auf Anbieter</option>
<option value="resolved" {{ $incident->status === 'resolved' ? 'selected' : '' }}>Gelöst</option>
<option value="closed" {{ $incident->status === 'closed' ? 'selected' : '' }}>Geschlossen</option>
</select>
<button type="submit" class="btn btn-ghost" style="font-size:12px;">Aktualisieren</button>
</form>
</div>
@empty
<div class="card" style="text-align:center; padding:32px; border-color: var(--green);">
<div style="font-size:28px; margin-bottom:8px;"></div>
<div style="font-weight:700; color:var(--green);">Keine offenen Incidents</div>
</div>
@endforelse
</div>
{{-- ── Letzte Aktivitäten ── --}}
<div>
<div class="section-title">Kommunikations-Verlauf</div>
<div class="card">
<div class="timeline">
@forelse($recentActivity as $activity)
<div class="timeline-item">
<div class="timeline-dot"></div>
<div class="timeline-title">
{{ $activity->type_icon }} {{ $activity->title }}
</div>
<div class="timeline-meta">
{{ $activity->type_label }} · {{ $activity->author }} · {{ $activity->created_at->format('d.m.Y H:i') }}
@if($activity->incident)
· <a href="{{ route('payment-dashboard.show', $activity->incident) }}">{{ $activity->incident->title }}</a>
@endif
</div>
@if($activity->content)
<div class="timeline-content">{{ $activity->content }}</div>
@endif
</div>
@empty
<div class="text-muted">Noch keine Aktivitäten erfasst.</div>
@endforelse
</div>
</div>
</div>
</div>
{{-- ── Alle Incidents Tabelle ── --}}
<div class="card" style="margin-top:8px;">
<div class="flex items-center justify-between mb-4">
<div class="card-title" style="margin:0;">Alle Incidents</div>
<span class="text-muted" style="font-size:12px;">{{ $allIncidents->total() }} gesamt</span>
</div>
<div class="table-wrap">
<table>
<thead>
<tr>
<th>#</th>
<th>Titel</th>
<th>Anbieter</th>
<th>Typ</th>
<th>Schwere</th>
<th>Status</th>
<th>Erkannt</th>
<th>Dauer</th>
<th>Ticket</th>
<th></th>
</tr>
</thead>
<tbody>
@forelse($allIncidents as $incident)
<tr>
<td class="text-muted" style="font-size:11px;">#{{ $incident->id }}</td>
<td><strong>{{ $incident->title }}</strong></td>
<td>{{ $incident->provider_label }}</td>
<td style="font-size:12px; color:var(--text-muted);">{{ $incident->type }}</td>
<td><span class="badge badge-{{ $incident->severity }}">{{ ucfirst($incident->severity) }}</span></td>
<td><span class="badge badge-{{ $incident->status }}">{{ $incident->status_label }}</span></td>
<td style="font-size:12px;">{{ $incident->detected_at->format('d.m.Y H:i') }}</td>
<td style="font-size:12px;">{{ $incident->duration }}</td>
<td style="font-size:12px; color:var(--accent);">{{ $incident->ticket_number ?? '' }}</td>
<td><a href="{{ route('payment-dashboard.show', $incident) }}" class="btn btn-ghost" style="font-size:11px; padding:4px 10px;">Detail</a></td>
</tr>
@empty
<tr><td colspan="10" class="text-muted">Noch keine Incidents.</td></tr>
@endforelse
</tbody>
</table>
</div>
<div style="margin-top:16px;">{{ $allIncidents->links() }}</div>
</div>
{{-- ── Modal: Neuer Incident ── --}}
<div class="modal-overlay" id="modal-new" onclick="if(event.target===this)this.classList.remove('open')">
<div class="modal">
<div class="modal-title">Neuen Incident erfassen</div>
<form action="{{ route('payment-dashboard.store') }}" method="POST">
@csrf
<div class="form-group">
<label>Titel *</label>
<input type="text" name="title" placeholder="z.B. IPN-Fehler PayPal via PAYONE" required>
</div>
<div class="form-row">
<div class="form-group">
<label>Anbieter *</label>
<select name="provider">
<option value="payone">PAYONE</option>
<option value="stripe">Stripe</option>
<option value="paypal">PayPal</option>
<option value="mollie">Mollie</option>
<option value="other">Sonstige</option>
</select>
</div>
<div class="form-group">
<label>Typ *</label>
<select name="type">
<option value="ipn_error">IPN-Fehler</option>
<option value="outage">Komplettausfall</option>
<option value="payment_failure">Zahlungsfehler</option>
<option value="slow_response">Langsame Reaktion</option>
<option value="other">Sonstiges</option>
</select>
</div>
</div>
<div class="form-row">
<div class="form-group">
<label>Schwere *</label>
<select name="severity">
<option value="critical">Critical</option>
<option value="high">High</option>
<option value="medium" selected>Medium</option>
<option value="low">Low</option>
</select>
</div>
<div class="form-group">
<label>Ticket-Nummer</label>
<input type="text" name="ticket_number" placeholder="z.B. PAY-20240112">
</div>
</div>
<div class="form-row">
<div class="form-group">
<label>Betroffene Bestellungen</label>
<input type="number" name="affected_orders" value="0" min="0">
</div>
<div class="form-group">
<label>Betroffener Umsatz ()</label>
<input type="number" name="affected_revenue" value="0" min="0" step="0.01">
</div>
</div>
<div class="form-group">
<label>Erkannt am *</label>
<input type="datetime-local" name="detected_at" value="{{ now()->format('Y-m-d\TH:i') }}" required>
</div>
<div class="form-group">
<label>Beschreibung</label>
<textarea name="description" rows="3" placeholder="Was ist passiert? Fehlermeldung, Kontext..."></textarea>
</div>
<div class="flex gap-2" style="justify-content:flex-end;">
<button type="button" class="btn btn-ghost" onclick="document.getElementById('modal-new').classList.remove('open')">Abbrechen</button>
<button type="submit" class="btn btn-primary">Incident anlegen</button>
</div>
</form>
</div>
</div>
@endsection

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@extends('layouts.dashboard')
@section('page-title', 'Zahlungssystem Übersicht')
@section('content')
{{-- ── Stat-Karten ── --}}
<div class="grid-4 mb-6">
<div class="stat-card {{ $stats['open_incidents'] > 0 ? 'danger' : 'ok' }}">
<div class="stat-label">Offene Störungen</div>
<div class="stat-value">{{ $stats['open_incidents'] }}</div>
<div class="stat-sub">Warten auf Lösung</div>
</div>
<div class="stat-card {{ $stats['in_progress'] > 0 ? 'warning' : 'ok' }}">
<div class="stat-label">In Bearbeitung</div>
<div class="stat-value">{{ $stats['in_progress'] }}</div>
<div class="stat-sub">Aktiv bearbeitet</div>
</div>
<div class="stat-card {{ $stats['total_affected_revenue'] > 0 ? 'danger' : 'ok' }}">
<div class="stat-label">Betroffener Umsatz</div>
<div class="stat-value">{{ number_format($stats['total_affected_revenue'], 0, ',', '.') }} </div>
<div class="stat-sub">Offene Incidents</div>
</div>
<div class="stat-card {{ $stats['payone_incidents_30d'] >= 3 ? 'danger' : ($stats['payone_incidents_30d'] >= 1 ? 'warning' : 'ok') }}">
<div class="stat-label">PAYONE Probleme</div>
<div class="stat-value">{{ $stats['payone_incidents_30d'] }}</div>
<div class="stat-sub">Letzte 30 Tage</div>
</div>
</div>
{{-- ── Anbieter-Status ── --}}
<div class="card mb-6">
<div class="card-title">Anbieter-Übersicht</div>
<div class="provider-grid">
@foreach($providerStats as $key => $provider)
<div class="provider-card {{ $provider['open_incidents'] > 0 ? 'has-issues' : 'ok' }}">
<div class="provider-name">{{ $provider['label'] }}</div>
<div class="provider-incidents">{{ $provider['open_incidents'] }}</div>
<div class="provider-sub">offene Störungen</div>
<div class="provider-sub" style="margin-top:6px;">{{ $provider['total_30d'] }}× in 30 Tagen</div>
@if($provider['last_incident'])
<div class="provider-sub" style="margin-top:4px; font-size:10px;">
Zuletzt: {{ $provider['last_incident']->detected_at->format('d.m.Y') }}
</div>
@endif
</div>
@endforeach
</div>
</div>
{{-- ── Offene Störungen ── --}}
@if($openIncidents->count() > 0)
<div class="card mb-6" style="border-color: var(--red);">
<div class="card-title" style="color: var(--red);"> Aktive Störungen</div>
<div class="table-wrap">
<table>
<thead>
<tr>
<th>Störung</th>
<th>Anbieter</th>
<th>Schwere</th>
<th>Status</th>
<th>Seit</th>
<th>Betroffene Bestellungen</th>
</tr>
</thead>
<tbody>
@foreach($openIncidents as $incident)
<tr>
<td><strong>{{ $incident->title }}</strong></td>
<td>{{ $incident->provider_label }}</td>
<td><span class="badge badge-{{ $incident->severity }}">{{ ucfirst($incident->severity) }}</span></td>
<td><span class="badge badge-{{ $incident->status }}">{{ $incident->status_label }}</span></td>
<td>{{ $incident->detected_at->format('d.m.Y H:i') }}<br><span class="text-muted">{{ $incident->duration }}</span></td>
<td>{{ $incident->affected_orders > 0 ? $incident->affected_orders . ' Bestellungen' : '' }}</td>
</tr>
@endforeach
</tbody>
</table>
</div>
</div>
@else
<div class="card mb-6" style="border-color: var(--green); text-align:center; padding: 32px;">
<div style="font-size: 32px; margin-bottom: 8px;"></div>
<div style="font-weight: 700; color: var(--green); margin-bottom: 4px;">Keine aktiven Störungen</div>
<div class="text-muted">Alle Zahlungssysteme laufen normal.</div>
</div>
@endif
{{-- ── Letzte Incidents ── --}}
<div class="card">
<div class="card-title">Letzte Vorfälle</div>
<div class="table-wrap">
<table>
<thead>
<tr>
<th>Titel</th>
<th>Anbieter</th>
<th>Datum</th>
<th>Status</th>
<th>Dauer</th>
</tr>
</thead>
<tbody>
@forelse($recentIncidents as $incident)
<tr>
<td>{{ $incident->title }}</td>
<td>{{ $incident->provider_label }}</td>
<td>{{ $incident->detected_at->format('d.m.Y') }}</td>
<td><span class="badge badge-{{ $incident->status }}">{{ $incident->status_label }}</span></td>
<td>{{ $incident->duration }}</td>
</tr>
@empty
<tr><td colspan="5" class="text-muted">Noch keine Vorfälle erfasst.</td></tr>
@endforelse
</tbody>
</table>
</div>
</div>
@endsection

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@ -0,0 +1,150 @@
@extends('layouts.dashboard')
@section('page-title', 'Incident #' . $incident->id)
@section('content')
<div class="flex items-center gap-3 mb-6" style="flex-wrap:wrap;">
<a href="{{ route('payment-dashboard.developer') }}" class="btn btn-ghost" style="font-size:12px;"> Zurück</a>
<span class="badge badge-{{ $incident->severity }}">{{ ucfirst($incident->severity) }}</span>
<span class="badge badge-{{ $incident->status }}">{{ $incident->status_label }}</span>
<span style="font-size:13px; color:var(--text-muted);">{{ $incident->provider_label }} · {{ $incident->detected_at->format('d.m.Y H:i') }} · {{ $incident->duration }}</span>
</div>
<div class="grid-2">
{{-- ── Incident-Details ── --}}
<div>
<div class="card mb-4">
<div class="card-title">Incident-Details</div>
<div style="font-size:20px; font-weight:800; margin-bottom:12px;">{{ $incident->title }}</div>
@if($incident->description)
<div style="background:var(--surface-2); border:1px solid var(--border); border-radius:7px; padding:14px; font-size:13px; color:var(--text-muted); margin-bottom:16px;">
{{ $incident->description }}
</div>
@endif
<table style="width:100%; font-size:13px;">
<tr>
<td style="padding:6px 0; color:var(--text-muted); width:140px;">Anbieter</td>
<td style="padding:6px 0; font-weight:600;">{{ $incident->provider_label }}</td>
</tr>
<tr>
<td style="padding:6px 0; color:var(--text-muted);">Typ</td>
<td style="padding:6px 0;">{{ $incident->type }}</td>
</tr>
<tr>
<td style="padding:6px 0; color:var(--text-muted);">Erkannt</td>
<td style="padding:6px 0;">{{ $incident->detected_at->format('d.m.Y H:i') }} Uhr</td>
</tr>
@if($incident->resolved_at)
<tr>
<td style="padding:6px 0; color:var(--text-muted);">Gelöst</td>
<td style="padding:6px 0; color:var(--green);">{{ $incident->resolved_at->format('d.m.Y H:i') }} Uhr</td>
</tr>
@endif
<tr>
<td style="padding:6px 0; color:var(--text-muted);">Dauer</td>
<td style="padding:6px 0;">{{ $incident->duration }}</td>
</tr>
@if($incident->ticket_number)
<tr>
<td style="padding:6px 0; color:var(--text-muted);">Ticket-Nr.</td>
<td style="padding:6px 0; color:var(--accent); font-weight:600;">{{ $incident->ticket_number }}</td>
</tr>
@endif
@if($incident->affected_orders > 0)
<tr>
<td style="padding:6px 0; color:var(--text-muted);">Bestellungen</td>
<td style="padding:6px 0; color:var(--red);">{{ $incident->affected_orders }} betroffen</td>
</tr>
@endif
@if($incident->affected_revenue > 0)
<tr>
<td style="padding:6px 0; color:var(--text-muted);">Umsatz</td>
<td style="padding:6px 0; color:var(--red); font-weight:700;">{{ number_format($incident->affected_revenue, 2, ',', '.') }} </td>
</tr>
@endif
</table>
</div>
{{-- Status ändern --}}
<div class="card mb-4">
<div class="card-title">Status aktualisieren</div>
<form action="{{ route('payment-dashboard.status.update', $incident) }}" method="POST" class="flex gap-2">
@csrf @method('PATCH')
<select name="status" style="flex:1;">
<option value="open" {{ $incident->status === 'open' ? 'selected' : '' }}>Offen</option>
<option value="in_progress" {{ $incident->status === 'in_progress' ? 'selected' : '' }}>In Bearbeitung</option>
<option value="waiting_provider" {{ $incident->status === 'waiting_provider' ? 'selected' : '' }}>Wartet auf Anbieter</option>
<option value="resolved" {{ $incident->status === 'resolved' ? 'selected' : '' }}>Gelöst</option>
<option value="closed" {{ $incident->status === 'closed' ? 'selected' : '' }}>Geschlossen</option>
</select>
<button type="submit" class="btn btn-primary">Speichern</button>
</form>
</div>
{{-- Aktivität hinzufügen --}}
<div class="card">
<div class="card-title">Aktivität hinzufügen</div>
<form action="{{ route('payment-dashboard.activity.store', $incident) }}" method="POST">
@csrf
<div class="form-group">
<label>Typ</label>
<select name="type">
<option value="note">📝 Notiz</option>
<option value="email">✉️ E-Mail</option>
<option value="call">📞 Telefonat</option>
<option value="ticket">🎫 Support-Ticket</option>
<option value="provider_response">💬 Anbieter-Antwort</option>
</select>
</div>
<div class="form-group">
<label>Titel *</label>
<input type="text" name="title" placeholder="z.B. Ticket bei PAYONE eingereicht" required>
</div>
<div class="form-group">
<label>Details</label>
<textarea name="content" rows="3" placeholder="Inhalt der Mail, Antwort des Anbieters, Notizen..."></textarea>
</div>
<button type="submit" class="btn btn-primary" style="width:100%;">Aktivität speichern</button>
</form>
</div>
</div>
{{-- ── Aktivitäts-Timeline ── --}}
<div>
<div class="section-title">Kommunikations-Verlauf ({{ $incident->activities->count() }} Einträge)</div>
<div class="card">
@if($incident->activities->count() > 0)
<div class="timeline">
@foreach($incident->activities->sortByDesc('created_at') as $activity)
<div class="timeline-item">
<div class="timeline-dot" style="background: {{ match($activity->type) {
'provider_response' => 'var(--green)',
'email' => 'var(--accent)',
'call' => 'var(--yellow)',
'ticket' => 'var(--orange)',
'status_change' => 'var(--text-muted)',
default => 'var(--accent)'
} }};"></div>
<div class="timeline-title">
{{ $activity->type_icon }} {{ $activity->title }}
</div>
<div class="timeline-meta">
{{ $activity->type_label }} · {{ $activity->author }} · {{ $activity->created_at->format('d.m.Y H:i') }} Uhr
· <span style="color: var(--text-muted)">{{ $activity->created_at->diffForHumans() }}</span>
</div>
@if($activity->content)
<div class="timeline-content">{{ $activity->content }}</div>
@endif
</div>
@endforeach
</div>
@else
<div class="text-muted" style="text-align:center; padding:24px;">Noch keine Aktivitäten erfasst.</div>
@endif
</div>
</div>
</div>
@endsection

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<!DOCTYPE html>
<html lang="de">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<meta name="csrf-token" content="{{ csrf_token() }}">
<title>@yield('title', 'Payment Dashboard') mivita</title>
<style>
/* ── Reset & Base ── */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
:root {
--bg: #0d0f14;
--surface: #161920;
--surface-2: #1e2230;
--border: #2a2f3f;
--text: #e8eaf0;
--text-muted: #7c839a;
--accent: #4f8ef7;
--accent-soft: #1a2a4a;
--red: #ef4444;
--red-soft: #3a1515;
--orange: #f97316;
--orange-soft: #3a2010;
--yellow: #eab308;
--yellow-soft: #332d00;
--green: #22c55e;
--green-soft: #0f2d1a;
--radius: 10px;
--shadow: 0 4px 24px rgba(0,0,0,0.4);
}
body {
font-family: 'DM Sans', -apple-system, BlinkMacSystemFont, sans-serif;
background: var(--bg);
color: var(--text);
min-height: 100vh;
font-size: 14px;
line-height: 1.6;
}
/* ── Layout ── */
.layout { display: flex; min-height: 100vh; }
.sidebar {
width: 220px;
background: var(--surface);
border-right: 1px solid var(--border);
padding: 24px 0;
flex-shrink: 0;
display: flex;
flex-direction: column;
}
.sidebar-logo {
padding: 0 20px 24px;
border-bottom: 1px solid var(--border);
margin-bottom: 16px;
}
.sidebar-logo span {
font-size: 11px;
font-weight: 600;
letter-spacing: 0.12em;
text-transform: uppercase;
color: var(--text-muted);
}
.sidebar-logo strong {
display: block;
font-size: 16px;
font-weight: 700;
color: var(--text);
margin-top: 2px;
}
.sidebar-nav { padding: 0 12px; flex: 1; }
.nav-section {
font-size: 10px;
font-weight: 600;
letter-spacing: 0.1em;
text-transform: uppercase;
color: var(--text-muted);
padding: 16px 8px 6px;
}
.nav-link {
display: flex;
align-items: center;
gap: 10px;
padding: 9px 10px;
border-radius: 7px;
color: var(--text-muted);
text-decoration: none;
font-size: 13px;
font-weight: 500;
transition: all 0.15s;
margin-bottom: 2px;
}
.nav-link:hover, .nav-link.active {
background: var(--surface-2);
color: var(--text);
}
.nav-link.active { color: var(--accent); }
.nav-icon { font-size: 15px; width: 20px; text-align: center; }
/* ── Main ── */
.main { flex: 1; display: flex; flex-direction: column; overflow: hidden; }
.topbar {
background: var(--surface);
border-bottom: 1px solid var(--border);
padding: 16px 32px;
display: flex;
align-items: center;
justify-content: space-between;
}
.topbar-title { font-size: 18px; font-weight: 700; }
.topbar-meta { font-size: 12px; color: var(--text-muted); }
.content { padding: 32px; overflow-y: auto; flex: 1; }
/* ── Cards & Grid ── */
.grid-4 { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; margin-bottom: 24px; }
.grid-2 { display: grid; grid-template-columns: repeat(2, 1fr); gap: 20px; margin-bottom: 24px; }
.grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; margin-bottom: 24px; }
.card {
background: var(--surface);
border: 1px solid var(--border);
border-radius: var(--radius);
padding: 20px;
}
.card-title {
font-size: 11px;
font-weight: 600;
letter-spacing: 0.08em;
text-transform: uppercase;
color: var(--text-muted);
margin-bottom: 16px;
}
/* ── Stat Cards ── */
.stat-card {
background: var(--surface);
border: 1px solid var(--border);
border-radius: var(--radius);
padding: 20px;
}
.stat-label {
font-size: 11px;
font-weight: 600;
letter-spacing: 0.08em;
text-transform: uppercase;
color: var(--text-muted);
margin-bottom: 8px;
}
.stat-value {
font-size: 32px;
font-weight: 800;
line-height: 1;
margin-bottom: 4px;
}
.stat-sub { font-size: 12px; color: var(--text-muted); }
.stat-card.danger { border-color: var(--red); background: var(--red-soft); }
.stat-card.warning { border-color: var(--orange); background: var(--orange-soft); }
.stat-card.ok { border-color: var(--green); background: var(--green-soft); }
/* ── Badges ── */
.badge {
display: inline-flex;
align-items: center;
gap: 5px;
padding: 3px 10px;
border-radius: 20px;
font-size: 11px;
font-weight: 600;
letter-spacing: 0.03em;
}
.badge-critical { background: var(--red-soft); color: var(--red); border: 1px solid var(--red); }
.badge-high { background: var(--orange-soft); color: var(--orange); border: 1px solid var(--orange); }
.badge-medium { background: var(--yellow-soft); color: var(--yellow); border: 1px solid var(--yellow); }
.badge-low { background: var(--green-soft); color: var(--green); border: 1px solid var(--green); }
.badge-open { background: #1a1a2e; color: #818cf8; border: 1px solid #818cf8; }
.badge-in_progress { background: #1a2a3a; color: var(--accent); border: 1px solid var(--accent); }
.badge-waiting_provider { background: var(--orange-soft); color: var(--orange); border: 1px solid var(--orange); }
.badge-resolved { background: var(--green-soft); color: var(--green); border: 1px solid var(--green); }
.badge-closed { background: var(--surface-2); color: var(--text-muted); border: 1px solid var(--border); }
/* ── Table ── */
.table-wrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; }
th {
text-align: left;
font-size: 11px;
font-weight: 600;
letter-spacing: 0.08em;
text-transform: uppercase;
color: var(--text-muted);
padding: 10px 14px;
border-bottom: 1px solid var(--border);
}
td {
padding: 12px 14px;
border-bottom: 1px solid var(--border);
font-size: 13px;
vertical-align: middle;
}
tr:last-child td { border-bottom: none; }
tr:hover td { background: var(--surface-2); }
/* ── Timeline ── */
.timeline { position: relative; padding-left: 28px; }
.timeline::before {
content: '';
position: absolute;
left: 8px; top: 8px; bottom: 8px;
width: 2px;
background: var(--border);
}
.timeline-item {
position: relative;
margin-bottom: 20px;
}
.timeline-dot {
position: absolute;
left: -24px;
top: 4px;
width: 12px; height: 12px;
border-radius: 50%;
background: var(--accent);
border: 2px solid var(--bg);
}
.timeline-title {
font-size: 13px;
font-weight: 600;
margin-bottom: 2px;
}
.timeline-meta { font-size: 11px; color: var(--text-muted); margin-bottom: 4px; }
.timeline-content {
font-size: 13px;
color: var(--text-muted);
background: var(--surface-2);
padding: 10px 14px;
border-radius: 7px;
margin-top: 6px;
border: 1px solid var(--border);
}
/* ── Provider Status ── */
.provider-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; }
.provider-card {
background: var(--surface-2);
border: 1px solid var(--border);
border-radius: var(--radius);
padding: 16px;
text-align: center;
}
.provider-name { font-size: 13px; font-weight: 700; margin-bottom: 6px; }
.provider-incidents { font-size: 28px; font-weight: 800; margin-bottom: 2px; }
.provider-sub { font-size: 11px; color: var(--text-muted); }
.provider-card.has-issues { border-color: var(--red); }
.provider-card.has-issues .provider-incidents { color: var(--red); }
.provider-card.ok .provider-incidents { color: var(--green); }
/* ── Forms ── */
.btn {
display: inline-flex;
align-items: center;
gap: 6px;
padding: 8px 16px;
border-radius: 7px;
font-size: 13px;
font-weight: 600;
cursor: pointer;
border: none;
transition: all 0.15s;
text-decoration: none;
}
.btn-primary { background: var(--accent); color: #fff; }
.btn-primary:hover { background: #3a7ef0; }
.btn-ghost { background: var(--surface-2); color: var(--text); border: 1px solid var(--border); }
.btn-ghost:hover { border-color: var(--accent); color: var(--accent); }
.btn-danger { background: var(--red-soft); color: var(--red); border: 1px solid var(--red); }
select, input, textarea {
background: var(--surface-2);
border: 1px solid var(--border);
color: var(--text);
padding: 8px 12px;
border-radius: 7px;
font-size: 13px;
font-family: inherit;
width: 100%;
outline: none;
transition: border-color 0.15s;
}
select:focus, input:focus, textarea:focus { border-color: var(--accent); }
label { display: block; font-size: 12px; font-weight: 600; color: var(--text-muted); margin-bottom: 5px; }
.form-group { margin-bottom: 16px; }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
/* ── Alert ── */
.alert {
padding: 12px 16px;
border-radius: 7px;
margin-bottom: 20px;
font-size: 13px;
font-weight: 500;
}
.alert-success { background: var(--green-soft); color: var(--green); border: 1px solid var(--green); }
.alert-danger { background: var(--red-soft); color: var(--red); border: 1px solid var(--red); }
/* ── Modal ── */
.modal-overlay {
display: none;
position: fixed; inset: 0;
background: rgba(0,0,0,0.7);
z-index: 100;
align-items: center;
justify-content: center;
}
.modal-overlay.open { display: flex; }
.modal {
background: var(--surface);
border: 1px solid var(--border);
border-radius: var(--radius);
padding: 28px;
width: 560px;
max-width: 95vw;
max-height: 90vh;
overflow-y: auto;
box-shadow: var(--shadow);
}
.modal-title { font-size: 16px; font-weight: 700; margin-bottom: 20px; }
/* ── Misc ── */
.text-muted { color: var(--text-muted); }
.text-red { color: var(--red); }
.text-green { color: var(--green); }
.text-accent { color: var(--accent); }
.mb-4 { margin-bottom: 16px; }
.mb-6 { margin-bottom: 24px; }
.flex { display: flex; }
.items-center { align-items: center; }
.justify-between { justify-content: space-between; }
.gap-2 { gap: 8px; }
.gap-3 { gap: 12px; }
.section-title {
font-size: 14px;
font-weight: 700;
margin-bottom: 16px;
padding-bottom: 10px;
border-bottom: 1px solid var(--border);
}
a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }
@import url('https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600;700;800&display=swap');
</style>
@stack('styles')
</head>
<body>
<div class="layout">
<aside class="sidebar">
<div class="sidebar-logo">
<span>mivita</span>
<strong>Payment Monitor</strong>
</div>
<nav class="sidebar-nav">
<div class="nav-section">Ansichten</div>
<a href="{{ route('payment-dashboard.developer') }}" class="nav-link {{ request()->routeIs('payment-dashboard.developer') ? 'active' : '' }}">
<span class="nav-icon">⚙️</span> Entwickler
</a>
<a href="{{ route('payment-dashboard.management') }}" class="nav-link {{ request()->routeIs('payment-dashboard.management') ? 'active' : '' }}">
<span class="nav-icon">📊</span> Management
</a>
</nav>
</aside>
<div class="main">
<div class="topbar">
<div>
<div class="topbar-title">@yield('page-title', 'Dashboard')</div>
</div>
<div class="topbar-meta">
Stand: {{ now()->format('d.m.Y H:i') }} Uhr
</div>
</div>
<div class="content">
@if(session('success'))
<div class="alert alert-success"> {{ session('success') }}</div>
@endif
@if(session('error'))
<div class="alert alert-danger"> {{ session('error') }}</div>
@endif
@yield('content')
</div>
</div>
</div>
@stack('scripts')
</body>
</html>

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<?php
use App\Http\Controllers\PaymentDashboardController;
use Illuminate\Support\Facades\Route;
// ─── Payment Dashboard Routes ─────────────────────────────────────────────────
// In web.php einbinden mit: require base_path('routes/payment-dashboard.php');
// Oder direkt in web.php einfügen.
Route::prefix('payment-dashboard')->name('payment-dashboard.')->middleware(['auth'])->group(function () {
// GF-Ansicht (Alois) vereinfacht, nur lesen
Route::get('/management', [PaymentDashboardController::class, 'management'])
->name('management');
// Entwickler-Ansicht (Kevin) voller Zugriff
Route::get('/', [PaymentDashboardController::class, 'developer'])
->name('developer');
// Incident Detail
Route::get('/{incident}', [PaymentDashboardController::class, 'show'])
->name('show');
// Neuen Incident anlegen
Route::post('/', [PaymentDashboardController::class, 'store'])
->name('store');
// Aktivität zu Incident hinzufügen
Route::post('/{incident}/activity', [PaymentDashboardController::class, 'addActivity'])
->name('activity.store');
// Status eines Incidents ändern
Route::patch('/{incident}/status', [PaymentDashboardController::class, 'updateStatus'])
->name('status.update');
});