14-04-2026

dev/payment-dashboard/app/Models/IncidentActivity.php

@@ -0,0 +1,40 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class IncidentActivity extends Model
+{
+    protected $fillable = ['incident_id', 'type', 'title', 'content', 'author'];
+
+    public function incident(): BelongsTo
+    {
+        return $this->belongsTo(PaymentIncident::class, 'incident_id');
+    }
+
+    public function getTypeIconAttribute(): string
+    {
+        return match ($this->type) {
+            'email' => '✉️',
+            'call' => '📞',
+            'ticket' => '🎫',
+            'status_change' => '🔄',
+            'provider_response' => '💬',
+            default => '📝',
+        };
+    }
+
+    public function getTypeLabelAttribute(): string
+    {
+        return match ($this->type) {
+            'email' => 'E-Mail',
+            'call' => 'Telefonat',
+            'ticket' => 'Support-Ticket',
+            'status_change' => 'Statusänderung',
+            'provider_response' => 'Anbieter-Antwort',
+            default => 'Notiz',
+        };
+    }
+}