14-04-2026

dev/payment-dashboard/app/Models/PaymentIncident.php

@@ -0,0 +1,74 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+
+class PaymentIncident extends Model
+{
+    protected $fillable = [
+        'title', 'description', 'provider', 'type', 'status',
+        'severity', 'affected_orders', 'affected_revenue',
+        'detected_at', 'resolved_at', 'ticket_number',
+    ];
+
+    protected $casts = [
+        'detected_at' => 'datetime',
+        'resolved_at' => 'datetime',
+        'affected_revenue' => 'decimal:2',
+    ];
+
+    public function activities(): HasMany
+    {
+        return $this->hasMany(IncidentActivity::class, 'incident_id');
+    }
+
+    public function getDurationAttribute(): string
+    {
+        $end = $this->resolved_at ?? now();
+        $diff = $this->detected_at->diff($end);
+        if ($diff->days > 0) {
+            return $diff->days.'d '.$diff->h.'h';
+        }
+        if ($diff->h > 0) {
+            return $diff->h.'h '.$diff->i.'min';
+        }
+
+        return $diff->i.' min';
+    }
+
+    public function getSeverityColorAttribute(): string
+    {
+        return match ($this->severity) {
+            'critical' => '#ef4444',
+            'high' => '#f97316',
+            'medium' => '#eab308',
+            'low' => '#22c55e',
+            default => '#6b7280',
+        };
+    }
+
+    public function getStatusLabelAttribute(): string
+    {
+        return match ($this->status) {
+            'open' => 'Offen',
+            'in_progress' => 'In Bearbeitung',
+            'waiting_provider' => 'Wartet auf Anbieter',
+            'resolved' => 'Gelöst',
+            'closed' => 'Geschlossen',
+            default => $this->status,
+        };
+    }
+
+    public function getProviderLabelAttribute(): string
+    {
+        return match ($this->provider) {
+            'payone' => 'PAYONE',
+            'stripe' => 'Stripe',
+            'paypal' => 'PayPal',
+            'mollie' => 'Mollie',
+            default => 'Sonstige',
+        };
+    }
+}