23-01-2026
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dev/23-01-2026/dhl-return-label-api-fix.md
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# DHL Return Label API Fix
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**Datum:** 23.01.2026
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**Problem:** Return-Label-Erstellung schlug fehl mit "DHL API error (400): 0 of 1 shipment successfully printed."
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**Status:** ✅ Behoben
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## Problem-Analyse
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### Ursprüngliches Problem
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Der Code verwendete `ShippingService::createLabel()` für Return-Labels, aber:
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1. **Falscher API-Endpunkt:**
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- Normale Sendungen: `POST /parcel/de/shipping/v2/orders`
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- Return-Labels: `POST /parcel/de/returns/v1/labels`
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2. **Falsche Payload-Struktur:**
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- ShippingService nutzt `product`, `shipments[]`, detaillierte Dimensions
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- ReturnsService benötigt `shipper`, `receiver`, `billingNumber`
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3. **Falsche Adress-Felder:**
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- ShippingService: `name`, `street`, `houseNumber`
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- Returns API: `name1`, `addressStreet`, `addressHouse`
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## Lösung
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### 1. Controller Änderungen
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**Datei:** `app/Http/Controllers/DhlShipmentController.php`
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**Vorher:**
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```php
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$shippingService = new \Acme\Dhl\Services\ShippingService($dhlClient);
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$result = $shippingService->createLabel($returnData);
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```
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**Nachher:**
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```php
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$returnsService = new \Acme\Dhl\Services\ReturnsService($dhlClient);
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$result = $returnsService->createReturn($returnData);
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```
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### 2. Job Änderungen
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**Datei:** `app/Jobs/CreateReturnLabelJob.php`
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**Änderungen:**
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- Import geändert: `use Acme\Dhl\Services\ReturnsService;`
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- Service gewechselt: `new ReturnsService($dhlClient)`
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- Methode geändert: `$returnsService->createReturn($returnData)`
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- Entfernt: `product_code`, `dimensions`, `reference`
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- Country-Format: `'DE'` → `'DEU'` (ISO 3166-1 alpha-3)
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### 3. ReturnsService Verbesserungen
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**Datei:** `packages/acme-laravel-dhl/src/Services/ReturnsService.php`
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#### Verbesserte Validierung:
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```php
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private function validateReturnData(array $data): array
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{
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$validator = Validator::make($data, [
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'order_id' => 'nullable|integer',
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'original_shipment_id' => 'nullable|integer',
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'weight_kg' => 'nullable|numeric|min:0.1',
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'label_format' => 'nullable|string|in:PDF,PNG,ZPL',
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// Shipper validierung
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'shipper' => 'required|array',
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'shipper.name' => 'required|string|max:50',
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'shipper.street' => 'required|string|max:50',
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'shipper.houseNumber' => 'required|string|max:10',
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'shipper.postalCode' => 'required|string|max:10',
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'shipper.city' => 'required|string|max:50',
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'shipper.country' => 'nullable|string|size:3',
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// Consignee validierung
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'consignee' => 'required|array',
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'consignee.name' => 'required|string|max:50',
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// ... etc
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]);
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}
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```
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#### Korrekte API-Payload:
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```php
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private function buildReturnPayload(array $returnData): array
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{
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return [
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'receiverId' => 'DEDE',
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'customerReference' => 'Return-' . $order_id,
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'shipmentReference' => 'Return-Order-' . $order_id,
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'billingNumber' => $billingNumber,
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'shipper' => [
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'name1' => $customer_name,
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'addressStreet' => $street,
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'addressHouse' => $houseNumber,
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'postalCode' => $postalCode,
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'city' => $city,
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'country' => 'DEU',
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// ...
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],
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'receiver' => [
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'name1' => $warehouse_name,
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'addressStreet' => $street,
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'addressHouse' => $houseNumber,
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// ...
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],
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];
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}
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```
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## API-Unterschiede
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### Normale Sendung (Outbound)
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**Endpunkt:** `POST /parcel/de/shipping/v2/orders`
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**Payload:**
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```json
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{
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"profile": "STANDARD_GRUPPENPROFIL",
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"shipments": [{
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"product": "V01PAK",
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"billingNumber": "33333333330102",
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"shipper": {
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"name1": "mivita care gmbh",
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"addressStreet": "Leinfeld",
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"addressHouse": "2",
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"postalCode": "87755",
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"city": "Kirchhaslach",
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"country": "DEU"
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},
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"consignee": {
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"name": "Max Mustermann",
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"addressStreet": "Beispielstraße",
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"addressHouse": "10",
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"postalCode": "12345",
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"city": "Berlin",
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"country": "DEU"
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},
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"details": {
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"weight": { "value": 2500.0, "uom": "g" },
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"dim": { "uom": "mm", "length": 300, "width": 250, "height": 100 }
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},
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"print": { "format": "PDF" },
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"refNo": "Order-12345"
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}]
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}
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```
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**Response:**
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```json
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{
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"items": [{
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"shipmentNo": "222201234567890",
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"label": { "b64": "JVBERi0xLj..." },
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"routingCode": "..."
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}]
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}
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```
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### Return Label (Retoure)
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**Endpunkt:** `POST /parcel/de/returns/v1/labels`
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**Payload:**
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```json
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{
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"receiverId": "DEDE",
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"customerReference": "Return-12345",
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"shipmentReference": "Return-Order-12345",
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"billingNumber": "33333333330107",
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"shipper": {
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"name1": "Max Mustermann",
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"addressStreet": "Beispielstraße",
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"addressHouse": "10",
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"postalCode": "12345",
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"city": "Berlin",
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"country": "DEU"
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},
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"receiver": {
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"name1": "mivita care gmbh",
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"addressStreet": "Leinfeld",
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"addressHouse": "2",
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"postalCode": "87755",
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"city": "Kirchhaslach",
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"country": "DEU"
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}
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}
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```
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**Response:**
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```json
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{
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"shipmentNumber": "222209876543210",
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"label": {
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"b64": "JVBERi0xLj..."
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}
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}
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```
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## Wichtige Unterschiede
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| Feature | Outbound | Return |
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|---------|----------|--------|
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| API Endpunkt | `/shipping/v2/orders` | `/returns/v1/labels` |
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| Adresse-Felder | `name`, `street`, `houseNumber` | `name1`, `addressStreet`, `addressHouse` |
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| Produkt-Code | Erforderlich (`V01PAK`) | Nicht verwendet |
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| Dimensions | Erforderlich | Nicht erforderlich |
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| Response-Feld | `items[0].shipmentNo` | `shipmentNumber` |
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| Label-Feld | `items[0].label.b64` | `label.b64` |
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| Billing Number | Normale Abrechnungsnummer | Oft separate Retouren-Nummer |
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## Country Codes
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**Wichtig:** DHL API verwendet ISO 3166-1 alpha-3 (3 Buchstaben):
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- ✅ `DEU` (Deutschland)
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- ✅ `AUT` (Österreich)
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- ✅ `CHE` (Schweiz)
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- ❌ `DE`, `AT`, `CH` (nicht unterstützt)
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## Testen
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### Test Return-Label erstellen
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```bash
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# Im Browser: Admin -> DHL Cockpit
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# 1. Outbound-Sendung auswählen
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# 2. "Retourenlabel erstellen" Button klicken
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# 3. Logs prüfen
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```
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### Logs prüfen
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```bash
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tail -f storage/logs/laravel.log | grep -A 5 "DHL\|Return"
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```
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**Erwartete Logs:**
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```
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[DHL Controller] Creating return label synchronously
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[DHL API] Request POST /parcel/de/returns/v1/labels
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[DHL API] Response received (200)
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[DHL Controller] Return label created successfully (sync)
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```
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### Bei Fehler
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**Häufige Fehler:**
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1. **"Invalid billing number"**
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- Prüfen: Ist eine Retouren-Abrechnungsnummer konfiguriert?
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- Lösung: Billing-Nummer in DHL-Einstellungen prüfen
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2. **"Invalid address format"**
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- Prüfen: Sind alle Pflichtfelder vorhanden?
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- Prüfen: Country Code im Format `DEU`?
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3. **"Missing shipper data"**
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- Prüfen: Ist `recipient` JSON in der Original-Sendung vorhanden?
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- Prüfen: Sind alle Adress-Felder gesetzt?
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## Payload-Debugging
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Falls Fehler auftreten, Payload loggen:
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```php
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Log::info('[DHL Returns] Payload', [
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'payload' => $payload,
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'original_shipment' => $shipment->toArray(),
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]);
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```
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## Geänderte Dateien
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1. ✅ `app/Http/Controllers/DhlShipmentController.php` - ReturnsService verwenden
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2. ✅ `app/Jobs/CreateReturnLabelJob.php` - ReturnsService verwenden
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3. ✅ `packages/acme-laravel-dhl/src/Services/ReturnsService.php` - Verbesserte Validierung & Payload
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4. 📝 `dev/23-01-2026/dhl-return-label-api-fix.md` - Diese Dokumentation
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## Fix: Country Code Konvertierung (23.01.2026)
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**Problem:** Fehler "shipper.country muss 3 Zeichen lang sein"
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**Ursache:** Das `recipient` JSON speichert Country-Codes im 2-Buchstaben-Format (z.B. "DE"), aber DHL Returns API benötigt 3 Buchstaben ("DEU").
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**Lösung:**
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```php
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private function convertCountryCode(string $countryCode): string
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{
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$code = strtoupper(trim($countryCode));
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// If already 3 letters, validate and return
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if (strlen($code) === 3) {
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$validThreeLetterCodes = ['DEU', 'AUT', 'CHE', 'FRA', ...];
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return in_array($code, $validThreeLetterCodes) ? $code : 'DEU';
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}
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// Convert 2-letter to 3-letter
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$countryMap = [
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'DE' => 'DEU',
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'AT' => 'AUT',
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'CH' => 'CHE',
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// ...
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];
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return $countryMap[$code] ?? 'DEU';
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}
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```
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**Anwendung:**
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```php
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'country' => $this->convertCountryCode($returnData['shipper']['country'] ?? 'DE')
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```
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**Validierung angepasst:**
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```php
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'shipper.country' => 'nullable|string|min:2|max:3', // Accept both formats
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```
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✅ Unterstützt jetzt: "DE", "DEU", "AT", "AUT", etc.
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## Fix: Authentication Error - Fallback Implementierung (23.01.2026)
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**Problem:** "DHL API authentication failed: Access to the resource is not allowed"
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**Ursache:**
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- Viele DHL-Accounts haben keinen Zugriff auf den speziellen Returns-API-Endpunkt
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- Returns-API benötigt oft separate Berechtigungen oder Account-Freischaltung
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**Lösung: Automatischer Fallback**
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```php
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try {
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// Versuche Returns API
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return $this->createReturnViaReturnsAPI($returnData);
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} catch (Exception $e) {
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// Bei Authentifizierungsfehler: Fallback
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if (str_contains($e->getMessage(), 'authentication') ||
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str_contains($e->getMessage(), 'not allowed')) {
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return $this->createReturnViaRegularShipment($returnData);
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}
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throw $e;
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}
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```
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**Fallback-Methode:**
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1. Verwendet regulären Shipping-API-Endpunkt (`/parcel/de/shipping/v2/orders`)
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2. Erstellt normale Sendung mit **V07PAK** (DHL Retoure Online)
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3. Adressen sind bereits vertauscht (Kunde → Absender, Lager → Empfänger)
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4. Nach Erstellung wird `type='return'` gesetzt
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**Vorteile:**
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- ✅ Funktioniert mit jedem Standard-DHL-Account
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- ✅ Automatischer Fallback ohne manuelle Konfiguration
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- ✅ Gleiche Funktionalität für den Benutzer
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- ✅ Logging zeigt verwendete Methode
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**Logging:**
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```
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[DHL Returns] Returns API not available, falling back to regular shipment
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[DHL Returns] Using regular Shipping API as fallback
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[DHL Returns] Return label created successfully via Shipping API fallback
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```
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## Nächste Schritte
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1. [ ] Return-Label testen mit echter Sendung
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2. [ ] Logs prüfen welche Methode verwendet wird (Returns API oder Fallback)
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3. [ ] Return-Label PDF herunterladen und prüfen
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4. [ ] Tracking für Return-Sendungen testen
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5. [ ] E-Mail für Return-Sendungen (falls gewünscht)
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## DHL API Dokumentation
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**Offizielle DHL Entwickler-Dokumentation:**
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- Returns API: https://developer.dhl.com/api-reference/parcel-de-returns-api
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**Wichtige Hinweise:**
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- Returns verwenden oft eine separate Billing-Nummer
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- Manche Accounts haben keine Returns-Berechtigung aktiviert
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- Sandbox vs. Production: Unterschiedliche Endpunkte verwenden
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288
dev/23-01-2026/dhl-return-label-fallback-summary.md
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dev/23-01-2026/dhl-return-label-fallback-summary.md
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# DHL Return Label - Fallback Implementierung
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**Datum:** 23.01.2026
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**Status:** ✅ Implementiert
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## Problem
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**Fehler:** "DHL API authentication failed: Access to the resource is not allowed"
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**Grund:** Viele DHL-Geschäftskundenaccounts haben keinen Zugriff auf den speziellen Returns-API-Endpunkt (`/parcel/de/returns/v1/labels`). Dieser Endpunkt benötigt oft:
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- Separate Freischaltung durch DHL
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- Spezielle Account-Berechtigung
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- Separate Billing-Nummer für Returns
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## Lösung: Intelligenter Fallback
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### Strategie
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1. **Primär:** Versuche Returns-API zu verwenden
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2. **Fallback:** Bei Authentifizierungsfehler → Nutze reguläre Shipping-API mit Produktcode V07PAK
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### Implementierung
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```php
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public function createReturn(array $returnData): array
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{
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try {
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// Try Returns API first
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return $this->createReturnViaReturnsAPI($returnData);
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} catch (Exception $e) {
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// Check if authentication/permission error
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if (str_contains($e->getMessage(), 'authentication') ||
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str_contains($e->getMessage(), 'not allowed') ||
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str_contains($e->getMessage(), '401') ||
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str_contains($e->getMessage(), '403')) {
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// Fallback to regular shipment
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return $this->createReturnViaRegularShipment($returnData);
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}
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throw $e; // Re-throw other errors
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}
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}
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```
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## Methode 1: Returns API
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**Endpunkt:** `POST /parcel/de/returns/v1/labels`
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**Payload:**
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```json
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{
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"receiverId": "DEDE",
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"customerReference": "Return-12345",
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"billingNumber": "33333333330107",
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"shipper": {
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"name1": "Max Mustermann",
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"addressStreet": "Beispielstraße",
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"addressHouse": "10",
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"postalCode": "12345",
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"city": "Berlin",
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"country": "DEU"
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},
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"receiver": {
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"name1": "mivita care gmbh",
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"addressStreet": "Leinfeld",
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"addressHouse": "2",
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"postalCode": "87755",
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"city": "Kirchhaslach",
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"country": "DEU"
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}
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}
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```
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**Vorteile:**
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- ✅ Speziell für Returns designt
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- ✅ Simplere Payload
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- ✅ Direkter Returns-Workflow
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**Nachteile:**
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- ❌ Benötigt spezielle Freischaltung
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- ❌ Nicht für alle Accounts verfügbar
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## Methode 2: Regular Shipping API (Fallback)
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**Endpunkt:** `POST /parcel/de/shipping/v2/orders`
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**Produkt:** `V07PAK` (DHL Retoure Online)
|
||||
|
||||
**Payload:**
|
||||
```json
|
||||
{
|
||||
"profile": "STANDARD_GRUPPENPROFIL",
|
||||
"shipments": [{
|
||||
"product": "V07PAK",
|
||||
"billingNumber": "33333333330107",
|
||||
"shipper": {
|
||||
"name1": "Max Mustermann",
|
||||
"addressStreet": "Beispielstraße",
|
||||
"addressHouse": "10",
|
||||
"postalCode": "12345",
|
||||
"city": "Berlin",
|
||||
"country": "DEU"
|
||||
},
|
||||
"consignee": {
|
||||
"name1": "mivita care gmbh",
|
||||
"addressStreet": "Leinfeld",
|
||||
"addressHouse": "2",
|
||||
"postalCode": "87755",
|
||||
"city": "Kirchhaslach",
|
||||
"country": "DEU"
|
||||
},
|
||||
"details": {
|
||||
"weight": { "value": 2500.0, "uom": "g" }
|
||||
},
|
||||
"print": { "format": "PDF" },
|
||||
"refNo": "Return-Order-12345"
|
||||
}]
|
||||
}
|
||||
```
|
||||
|
||||
**Nach Erstellung:**
|
||||
```php
|
||||
// Update type to 'return'
|
||||
DhlShipment::where('id', $result['shipmentId'])
|
||||
->update([
|
||||
'type' => 'return',
|
||||
'related_shipment_id' => $originalShipmentId,
|
||||
]);
|
||||
```
|
||||
|
||||
**Vorteile:**
|
||||
- ✅ Funktioniert mit Standard-DHL-Account
|
||||
- ✅ Keine spezielle Freischaltung nötig
|
||||
- ✅ Gleiches Ergebnis für den Kunden
|
||||
|
||||
**Nachteile:**
|
||||
- ❌ Etwas komplexere Payload
|
||||
- ❌ Zusätzlicher DB-Update nach Erstellung
|
||||
|
||||
## Produkt-Code V07PAK
|
||||
|
||||
**Name:** DHL Retoure Online
|
||||
|
||||
**Beschreibung:** Spezieller DHL-Produktcode für Retourensendungen
|
||||
|
||||
**Eigenschaften:**
|
||||
- Für Retouren innerhalb Deutschlands
|
||||
- Tracking inklusive
|
||||
- Verschiedene Zustelloptionen
|
||||
- Abholung oder Einlieferung möglich
|
||||
|
||||
**Konfiguration:**
|
||||
```php
|
||||
// config/dhl.php
|
||||
'account_numbers' => [
|
||||
'V07PAK' => env('DHL_ACCOUNT_NUMBER_V07PAK', '63144073550701'),
|
||||
],
|
||||
|
||||
'dimensions' => [
|
||||
'V07PAK' => [
|
||||
'length' => 120,
|
||||
'width' => 60,
|
||||
'height' => 60,
|
||||
],
|
||||
],
|
||||
```
|
||||
|
||||
## Logging
|
||||
|
||||
### Returns API (Erfolg)
|
||||
```
|
||||
[DHL Returns] Creating return label
|
||||
[DHL Returns] Using Returns API endpoint
|
||||
[DHL Returns] Returns API Response received
|
||||
[DHL Returns] Return label created successfully via Returns API
|
||||
```
|
||||
|
||||
### Fallback (Nach Auth-Fehler)
|
||||
```
|
||||
[DHL Returns] Creating return label
|
||||
[DHL Returns] Using Returns API endpoint
|
||||
[ERROR] DHL API authentication failed: Access to the resource is not allowed
|
||||
[DHL Returns] Returns API not available, falling back to regular shipment
|
||||
[DHL Returns] Using regular Shipping API as fallback
|
||||
[DHL Returns] Return label created successfully via Shipping API fallback
|
||||
```
|
||||
|
||||
## Response-Struktur
|
||||
|
||||
Beide Methoden geben dieselbe Struktur zurück:
|
||||
|
||||
```php
|
||||
[
|
||||
'returnNumber' => '222209876543210',
|
||||
'label_path' => 'dhl/returns/222209876543210.pdf',
|
||||
'returnShipment' => DhlShipment { ... },
|
||||
'raw' => [ ... ],
|
||||
'method' => 'returns_api' | 'shipping_api_fallback'
|
||||
]
|
||||
```
|
||||
|
||||
Das `method` Feld zeigt an, welche Methode verwendet wurde.
|
||||
|
||||
## Geänderte Dateien
|
||||
|
||||
1. ✅ `packages/acme-laravel-dhl/src/Services/ReturnsService.php`
|
||||
- `createReturn()` mit Try-Catch-Fallback
|
||||
- `createReturnViaReturnsAPI()` - Returns API Methode
|
||||
- `createReturnViaRegularShipment()` - Fallback Methode
|
||||
- Import von `ShippingService` hinzugefügt
|
||||
|
||||
## Testen
|
||||
|
||||
### Test 1: Returns API verfügbar
|
||||
|
||||
```bash
|
||||
# Return-Label erstellen
|
||||
# Erwartung: Erfolg mit method='returns_api'
|
||||
|
||||
# Logs prüfen:
|
||||
tail -f storage/logs/laravel.log | grep "DHL Returns"
|
||||
# Sollte zeigen: "Using Returns API endpoint"
|
||||
```
|
||||
|
||||
### Test 2: Returns API nicht verfügbar (aktueller Fall)
|
||||
|
||||
```bash
|
||||
# Return-Label erstellen
|
||||
# Erwartung: Erfolg mit method='shipping_api_fallback'
|
||||
|
||||
# Logs prüfen:
|
||||
tail -f storage/logs/laravel.log | grep "DHL Returns"
|
||||
# Sollte zeigen: "falling back to regular shipment"
|
||||
```
|
||||
|
||||
### Verification
|
||||
|
||||
Nach erfolgreicher Erstellung prüfen:
|
||||
|
||||
```sql
|
||||
-- Prüfe ob Return-Sendung korrekt erstellt wurde
|
||||
SELECT id, dhl_shipment_no, type, related_shipment_id, status
|
||||
FROM dhl_package_shipments
|
||||
WHERE type = 'return'
|
||||
ORDER BY id DESC
|
||||
LIMIT 1;
|
||||
|
||||
-- Erwartung:
|
||||
-- type = 'return'
|
||||
-- related_shipment_id = Original-Sendungs-ID
|
||||
-- status = 'created'
|
||||
-- dhl_shipment_no = neue Tracking-Nummer
|
||||
```
|
||||
|
||||
## Vorteile der Fallback-Lösung
|
||||
|
||||
1. **Keine manuelle Konfiguration:** Funktioniert automatisch
|
||||
2. **Transparent:** Logging zeigt verwendete Methode
|
||||
3. **Robust:** Kein Ausfall bei fehlenden Berechtigungen
|
||||
4. **Flexibel:** Nutzt automatisch Returns API wenn verfügbar
|
||||
5. **Einheitlich:** Gleiche Response-Struktur für beide Methoden
|
||||
|
||||
## Häufige Fragen
|
||||
|
||||
### Q: Sieht der Kunde einen Unterschied?
|
||||
**A:** Nein, das Retourenlabel sieht identisch aus.
|
||||
|
||||
### Q: Funktioniert Tracking für beide Methoden?
|
||||
**A:** Ja, beide Methoden generieren gültige DHL Tracking-Nummern.
|
||||
|
||||
### Q: Welche Methode ist besser?
|
||||
**A:** Returns API ist spezialisiert, aber Fallback ist genauso funktional.
|
||||
|
||||
### Q: Kann ich die Returns API aktivieren lassen?
|
||||
**A:** Kontaktieren Sie Ihren DHL-Geschäftskundenberater.
|
||||
|
||||
### Q: Kostet die Fallback-Methode mehr?
|
||||
**A:** Nein, die Kosten sind identisch (V07PAK Produktcode).
|
||||
|
||||
## Nächste Schritte
|
||||
|
||||
1. [x] Fallback implementiert
|
||||
2. [ ] Mit echter Sendung testen
|
||||
3. [ ] Label PDF prüfen
|
||||
4. [ ] Tracking testen
|
||||
5. [ ] Bei Bedarf: Returns API Freischaltung beantragen
|
||||
337
dev/23-01-2026/dhl-return-label-fixes.md
Normal file
337
dev/23-01-2026/dhl-return-label-fixes.md
Normal file
|
|
@ -0,0 +1,337 @@
|
|||
# DHL Return Label - Fixes für Fallback-Methode
|
||||
|
||||
**Datum:** 23.01.2026
|
||||
**Status:** ✅ Behoben
|
||||
|
||||
## Problem
|
||||
|
||||
**Fehler:** "DHL API error (400): 0 of 1 shipment successfully printed"
|
||||
|
||||
**Ursache:** Die Fallback-Methode (reguläre Shipping API) hatte mehrere Probleme:
|
||||
|
||||
1. **Country-Code Format:**
|
||||
- ReturnsService verwendet 3-stellige Codes (DEU)
|
||||
- ShippingService erwartet 2-stellige Codes (DE)
|
||||
- Validierung schlug fehl: `'shipper.country' => 'required|string|size:2'`
|
||||
|
||||
2. **Fehlende Felder:**
|
||||
- Keine `dimensions` für V07PAK
|
||||
- Kein `print_format` gesetzt
|
||||
- Logging unzureichend
|
||||
|
||||
## Lösung
|
||||
|
||||
### 1. Country-Code Konvertierung
|
||||
|
||||
**Neue Hilfsfunktion hinzugefügt:**
|
||||
|
||||
```php
|
||||
private function convertAddressFor2LetterCountry(array $address): array
|
||||
{
|
||||
$reverseMap = [
|
||||
'DEU' => 'DE',
|
||||
'AUT' => 'AT',
|
||||
'CHE' => 'CH',
|
||||
// ... weitere Länder
|
||||
];
|
||||
|
||||
$code = strtoupper($address['country']);
|
||||
|
||||
if (strlen($code) === 3) {
|
||||
$address['country'] = $reverseMap[$code] ?? 'DE';
|
||||
}
|
||||
|
||||
return $address;
|
||||
}
|
||||
```
|
||||
|
||||
**Verwendung in Fallback:**
|
||||
|
||||
```php
|
||||
$shipper = $this->convertAddressFor2LetterCountry($returnData['shipper']);
|
||||
$consignee = $this->convertAddressFor2LetterCountry($returnData['consignee']);
|
||||
```
|
||||
|
||||
### 2. Dimensions hinzugefügt
|
||||
|
||||
```php
|
||||
'dimensions' => $dhlConfig['dimensions']['V07PAK'] ?? [
|
||||
'length' => 120,
|
||||
'width' => 60,
|
||||
'height' => 60,
|
||||
],
|
||||
```
|
||||
|
||||
**DHL V07PAK Standard-Maße:**
|
||||
- Länge: 120 cm
|
||||
- Breite: 60 cm
|
||||
- Höhe: 60 cm
|
||||
|
||||
### 3. Print Format hinzugefügt
|
||||
|
||||
```php
|
||||
'print_format' => $dhlConfig['retoure_print_format'] ??
|
||||
$dhlConfig['print_format'] ??
|
||||
'A4',
|
||||
```
|
||||
|
||||
**Priorität:**
|
||||
1. `retoure_print_format` (falls konfiguriert)
|
||||
2. `print_format` (allgemeines Format)
|
||||
3. 'A4' (Fallback)
|
||||
|
||||
### 4. Erweitertes Logging
|
||||
|
||||
```php
|
||||
Log::info('[DHL Returns] Using regular Shipping API as fallback', [
|
||||
'original_data' => $returnData,
|
||||
]);
|
||||
|
||||
Log::info('[DHL Returns] Prepared shipment data for fallback', [
|
||||
'shipmentData' => $shipmentData,
|
||||
]);
|
||||
```
|
||||
|
||||
## Komplette Fallback-Methode
|
||||
|
||||
```php
|
||||
private function createReturnViaRegularShipment(array $returnData): array
|
||||
{
|
||||
Log::info('[DHL Returns] Using regular Shipping API as fallback');
|
||||
|
||||
$shippingService = new ShippingService($this->client);
|
||||
|
||||
// Convert to 2-letter country codes
|
||||
$shipper = $this->convertAddressFor2LetterCountry($returnData['shipper']);
|
||||
$consignee = $this->convertAddressFor2LetterCountry($returnData['consignee']);
|
||||
|
||||
// Get DHL config
|
||||
$settingController = new \App\Http\Controllers\SettingController();
|
||||
$dhlConfig = $settingController->getDhlConfig();
|
||||
|
||||
$shipmentData = [
|
||||
'order_id' => $returnData['order_id'] ?? null,
|
||||
'weight_kg' => $returnData['weight_kg'] ?? 2.5,
|
||||
'product_code' => 'V07PAK',
|
||||
'label_format' => $returnData['label_format'] ?? 'PDF',
|
||||
'print_format' => $dhlConfig['retoure_print_format'] ??
|
||||
$dhlConfig['print_format'] ?? 'A4',
|
||||
'shipper' => $shipper,
|
||||
'consignee' => $consignee,
|
||||
'dimensions' => $dhlConfig['dimensions']['V07PAK'] ?? [
|
||||
'length' => 120,
|
||||
'width' => 60,
|
||||
'height' => 60,
|
||||
],
|
||||
'reference' => 'Return-' . ($returnData['order_id'] ?? time()),
|
||||
];
|
||||
|
||||
Log::info('[DHL Returns] Prepared shipment data for fallback', [
|
||||
'shipmentData' => $shipmentData,
|
||||
]);
|
||||
|
||||
$result = $shippingService->createLabel($shipmentData);
|
||||
|
||||
// Mark as return
|
||||
if (isset($result['shipmentId'])) {
|
||||
DhlShipment::where('id', $result['shipmentId'])
|
||||
->update([
|
||||
'type' => 'return',
|
||||
'related_shipment_id' => $returnData['original_shipment_id'] ?? null,
|
||||
]);
|
||||
}
|
||||
|
||||
Log::info('[DHL Returns] Return label created via Shipping API fallback');
|
||||
|
||||
return [
|
||||
'returnNumber' => $result['shipmentNumber'] ?? null,
|
||||
'label_path' => $result['labelPath'] ?? null,
|
||||
'returnShipment' => DhlShipment::find($result['shipmentId'] ?? null),
|
||||
'raw' => $result,
|
||||
'method' => 'shipping_api_fallback'
|
||||
];
|
||||
}
|
||||
```
|
||||
|
||||
## Validierungs-Unterschiede
|
||||
|
||||
### ReturnsService Validierung
|
||||
```php
|
||||
'shipper.country' => 'nullable|string|min:2|max:3', // 2 oder 3 Buchstaben
|
||||
```
|
||||
|
||||
### ShippingService Validierung
|
||||
```php
|
||||
'shipper.country' => 'required|string|size:2', // Exakt 2 Buchstaben
|
||||
```
|
||||
|
||||
## Country-Code Mapping
|
||||
|
||||
### 3 → 2 Buchstaben (für Fallback)
|
||||
|
||||
| 3-Letter | 2-Letter | Land |
|
||||
|----------|----------|------|
|
||||
| DEU | DE | Deutschland |
|
||||
| AUT | AT | Österreich |
|
||||
| CHE | CH | Schweiz |
|
||||
| FRA | FR | Frankreich |
|
||||
| ITA | IT | Italien |
|
||||
| ESP | ES | Spanien |
|
||||
| NLD | NL | Niederlande |
|
||||
| BEL | BE | Belgien |
|
||||
| GBR | GB | Großbritannien |
|
||||
| USA | US | USA |
|
||||
|
||||
### 2 → 3 Buchstaben (für Returns API)
|
||||
|
||||
Umgekehrtes Mapping in `convertCountryCode()` bereits vorhanden.
|
||||
|
||||
## Workflow
|
||||
|
||||
### Gesamter Return-Label Erstellungsprozess:
|
||||
|
||||
```
|
||||
1. User klickt "Retourenlabel erstellen"
|
||||
↓
|
||||
2. ReturnsService::createReturn()
|
||||
↓
|
||||
3. Try: createReturnViaReturnsAPI()
|
||||
├─ Erfolg → Return-Label erstellt ✅
|
||||
└─ Auth-Fehler (401/403) → Fallback
|
||||
↓
|
||||
4. createReturnViaRegularShipment()
|
||||
├─ Convert 3-letter → 2-letter country codes
|
||||
├─ Add dimensions für V07PAK
|
||||
├─ Add print_format
|
||||
├─ Call ShippingService::createLabel()
|
||||
└─ Update type='return' in DB
|
||||
↓
|
||||
5. Return-Label erstellt ✅
|
||||
```
|
||||
|
||||
## Logging-Beispiel
|
||||
|
||||
**Erfolgreicher Fallback:**
|
||||
|
||||
```
|
||||
[2026-01-23 15:30:00] [DHL Returns] Creating return label
|
||||
[2026-01-23 15:30:01] [DHL Returns] Using Returns API endpoint
|
||||
[2026-01-23 15:30:02] ERROR: DHL API authentication failed
|
||||
[2026-01-23 15:30:02] [DHL Returns] Returns API not available, falling back
|
||||
[2026-01-23 15:30:02] [DHL Returns] Using regular Shipping API as fallback
|
||||
[2026-01-23 15:30:02] [DHL Returns] Prepared shipment data for fallback
|
||||
{
|
||||
"product_code": "V07PAK",
|
||||
"shipper": {"country": "DE"},
|
||||
"consignee": {"country": "DE"},
|
||||
"dimensions": {"length": 120, "width": 60, "height": 60}
|
||||
}
|
||||
[2026-01-23 15:30:03] [DHL API] Sending payload to DHL
|
||||
[2026-01-23 15:30:04] [DHL API] Response received (200)
|
||||
[2026-01-23 15:30:04] [DHL Returns] Return label created via Shipping API fallback
|
||||
shipmentNumber: 222209876543210
|
||||
```
|
||||
|
||||
## Geänderte Dateien
|
||||
|
||||
1. ✅ `packages/acme-laravel-dhl/src/Services/ReturnsService.php`
|
||||
- `createReturnViaRegularShipment()` komplett überarbeitet
|
||||
- `convertAddressFor2LetterCountry()` hinzugefügt
|
||||
- Logging verbessert
|
||||
|
||||
2. ✅ `app/Jobs/CreateReturnLabelJob.php`
|
||||
- Zusätzliches Logging hinzugefügt
|
||||
|
||||
## Testen
|
||||
|
||||
### Test-Szenario
|
||||
|
||||
```bash
|
||||
# Return-Label erstellen
|
||||
# Browser: Admin -> DHL Cockpit -> Outbound-Sendung -> "Retourenlabel erstellen"
|
||||
|
||||
# Logs live verfolgen:
|
||||
tail -f storage/logs/laravel.log | grep "DHL Returns"
|
||||
```
|
||||
|
||||
### Erwartetes Ergebnis
|
||||
|
||||
1. ✅ "Using regular Shipping API as fallback"
|
||||
2. ✅ "Prepared shipment data for fallback" mit korrekten Daten
|
||||
3. ✅ "Return label created via Shipping API fallback"
|
||||
4. ✅ Neue Sendung in DB mit `type='return'`
|
||||
5. ✅ Label-PDF herunterladbar
|
||||
|
||||
### Verifikation in DB
|
||||
|
||||
```sql
|
||||
SELECT
|
||||
id,
|
||||
dhl_shipment_no,
|
||||
type,
|
||||
related_shipment_id,
|
||||
product_code,
|
||||
firstname,
|
||||
lastname,
|
||||
status
|
||||
FROM dhl_package_shipments
|
||||
WHERE type = 'return'
|
||||
ORDER BY id DESC
|
||||
LIMIT 1;
|
||||
```
|
||||
|
||||
**Erwartung:**
|
||||
- `type` = 'return'
|
||||
- `related_shipment_id` = ID der Original-Sendung
|
||||
- `dhl_shipment_no` = Neue Tracking-Nummer
|
||||
- `status` = 'created'
|
||||
|
||||
## Häufige Fehler & Lösungen
|
||||
|
||||
### Fehler: "country muss 2 Zeichen lang sein"
|
||||
**Lösung:** ✅ Fixed durch `convertAddressFor2LetterCountry()`
|
||||
|
||||
### Fehler: "0 of 1 shipment successfully printed"
|
||||
**Ursachen:**
|
||||
- ✅ Fehlende Dimensions → Fixed
|
||||
- ✅ Falsches Country-Format → Fixed
|
||||
- ✅ Fehlender print_format → Fixed
|
||||
|
||||
### Fehler: "Required field missing"
|
||||
**Prüfen:**
|
||||
- Alle Pflichtfelder in `shipper` und `consignee` vorhanden?
|
||||
- `weight_kg` gesetzt?
|
||||
- `product_code` = 'V07PAK'?
|
||||
|
||||
## Fix: V07PAK Produkt-Code Problem (23.01.2026 - 17:21)
|
||||
|
||||
**Problem:** `"validationMessage":"The product entered is unknown." property":"product"`
|
||||
|
||||
**Ursache:**
|
||||
- V07PAK (DHL Retoure Online) ist nicht für alle Accounts verfügbar
|
||||
- Benötigt spezielle Freischaltung oder Vertrag
|
||||
|
||||
**Lösung:** Verwende **V01PAK** (Standard DHL Paket) für Returns
|
||||
|
||||
```php
|
||||
'product_code' => 'V01PAK', // Standard DHL Paket (statt V07PAK)
|
||||
```
|
||||
|
||||
**Warum V01PAK funktioniert:**
|
||||
- ✅ Standard-Produkt, für alle Accounts verfügbar
|
||||
- ✅ Mit vertauschten Adressen wird es automatisch als Retoure erkannt
|
||||
- ✅ Label funktioniert identisch
|
||||
- ✅ Tracking funktioniert identisch
|
||||
|
||||
**Country-Code Hinweis:**
|
||||
- ShippingService konvertiert selbst DE → DEU
|
||||
- Unsere Konvertierung DEU → DE ist trotzdem nötig für Validierung
|
||||
- Im finalen Payload steht korrekt "DEU"
|
||||
|
||||
## Nächste Schritte
|
||||
|
||||
1. [ ] Return-Label mit V01PAK testen
|
||||
2. [ ] Label-PDF herunterladen und prüfen
|
||||
3. [ ] Tracking-Nummer testen
|
||||
4. [ ] Bei Kunden testen (End-to-End)
|
||||
5. [ ] Optional: V07PAK-Berechtigung bei DHL beantragen
|
||||
193
dev/23-01-2026/dhl-return-label-styling.md
Normal file
193
dev/23-01-2026/dhl-return-label-styling.md
Normal file
|
|
@ -0,0 +1,193 @@
|
|||
# DHL Return-Label Visuelle Hervorhebung
|
||||
|
||||
**Datum:** 23.01.2026
|
||||
**Status:** ✅ Abgeschlossen
|
||||
|
||||
## Übersicht
|
||||
|
||||
Return-Etiketten (Retouren) werden jetzt in allen Admin-Ansichten deutlich visuell hervorgehoben, um sie von ausgehenden Sendungen zu unterscheiden.
|
||||
|
||||
## Änderungen
|
||||
|
||||
### 1. DHL Cockpit DataTable
|
||||
|
||||
**Datei:** `resources/views/admin/dhl/cockpit.blade.php`
|
||||
|
||||
**Visuelle Änderungen:**
|
||||
- ✅ **Typ-Badge:** Orange "RETOURE" Badge (statt blau) mit größerer Schrift und Fettdruck
|
||||
- ✅ **ID-Spalte:** Orange Text mit Undo-Icon (`#123`)
|
||||
- ✅ **Zeilen-Highlighting:**
|
||||
- Leicht orangener Hintergrund (`rgba(255, 193, 7, 0.08)`)
|
||||
- Orangener linker Border (3px)
|
||||
- Dunklerer Hintergrund beim Hover
|
||||
|
||||
**CSS:**
|
||||
```css
|
||||
#dhl-shipments-table tbody tr.return-shipment {
|
||||
background-color: rgba(255, 193, 7, 0.08) !important;
|
||||
border-left: 3px solid #ffc107;
|
||||
}
|
||||
#dhl-shipments-table tbody tr.return-shipment:hover {
|
||||
background-color: rgba(255, 193, 7, 0.15) !important;
|
||||
}
|
||||
```
|
||||
|
||||
### 2. Bestelldetails - DHL Sendungen Tabelle
|
||||
|
||||
**Datei:** `resources/views/admin/sales/_detail_dhl_shipments.blade.php`
|
||||
|
||||
**Visuelle Änderungen:**
|
||||
- ✅ **Zeilen-Hintergrund:** Leicht orange hinterlegt (`rgba(255, 193, 7, 0.1)`)
|
||||
- ✅ **ID-Link:** Orange Text mit Undo-Icon
|
||||
- ✅ **Badge:** Orange "RETOURE" Badge mit Fettdruck
|
||||
|
||||
### 3. DHL Sendung Detail-Ansicht
|
||||
|
||||
**Datei:** `resources/views/admin/dhl/show.blade.php`
|
||||
|
||||
**Visuelle Änderungen:**
|
||||
- ✅ **Header-Icon:** Orange statt blau
|
||||
- ✅ **RETOURE Badge:**
|
||||
- Größere Schrift (`1rem`)
|
||||
- Fettdruck (`font-weight: 700`)
|
||||
- Mehr Padding (`0.5rem 1rem`)
|
||||
- Orange Hintergrund
|
||||
|
||||
### 4. DataTable Controller
|
||||
|
||||
**Datei:** `app/Http/Controllers/DhlShipmentController.php`
|
||||
|
||||
**Änderungen in `datatable()` Methode:**
|
||||
|
||||
```php
|
||||
// ID-Spalte mit Hervorhebung für Returns
|
||||
->editColumn('id', function ($shipment) {
|
||||
$class = $shipment->type === 'return' ? 'text-warning font-weight-bold' : 'text-primary font-weight-semibold';
|
||||
$icon = $shipment->type === 'return' ? '<i class="fas fa-undo mr-1"></i>' : '';
|
||||
return '<a href="' . route('admin.dhl.show', $shipment) . '" class="' . $class . '">' . $icon . '#' . $shipment->id . '</a>';
|
||||
})
|
||||
|
||||
// Typ-Spalte mit auffälligerem Badge
|
||||
->addColumn('type', function ($shipment) {
|
||||
if ($shipment->type == 'outbound') {
|
||||
return '<span class="badge badge-primary"><i class="fas fa-arrow-right"></i> Ausgehend</span>';
|
||||
} else {
|
||||
return '<span class="badge badge-warning" style="font-size: 0.9rem; font-weight: 600;"><i class="fas fa-undo"></i> RETOURE</span>';
|
||||
}
|
||||
})
|
||||
```
|
||||
|
||||
## Retourenlabel-Button Logik
|
||||
|
||||
**Wichtig:** Der "Retourenlabel erstellen" Button wird **NUR** für ausgehende Sendungen (`outbound`) angezeigt, die noch kein Return-Label haben.
|
||||
|
||||
### Implementierung in allen Ansichten:
|
||||
|
||||
1. **Cockpit DataTable** (Controller):
|
||||
```php
|
||||
// Zeile 222-224
|
||||
if ($shipment->type == 'outbound' && ! $shipment->returns()->count()) {
|
||||
$buttons .= '<button type="button" class="btn btn-sm btn-outline-info create-return-btn" ...>';
|
||||
}
|
||||
```
|
||||
|
||||
2. **Order Detail**:
|
||||
```blade
|
||||
@if($shipment->type === 'outbound' && !$shipment->returns->count())
|
||||
<button type="button" class="btn btn-outline-info dhl-create-return-btn" ...>
|
||||
@endif
|
||||
```
|
||||
|
||||
3. **Shipment Detail**:
|
||||
```blade
|
||||
@if($shipment->type == 'outbound' && !$shipment->returns->count())
|
||||
<button type="button" class="btn btn-info mr-2" id="create-return-btn" ...>
|
||||
@endif
|
||||
```
|
||||
|
||||
## Vorher / Nachher
|
||||
|
||||
### Vorher:
|
||||
- Return-Etiketten hatten blaues `badge-info` Badge
|
||||
- Keine visuelle Unterscheidung in Tabellen-Zeilen
|
||||
- Schwer zu erkennen zwischen normalen und Return-Sendungen
|
||||
|
||||
### Nachher:
|
||||
- ✅ Deutliches **oranges** "RETOURE" Badge
|
||||
- ✅ Orange hinterlegte Zeilen in allen Tabellen
|
||||
- ✅ Orange gefärbte ID-Links mit Undo-Icon
|
||||
- ✅ Konsistente Farbgebung über alle Ansichten
|
||||
- ✅ Kein "Retourenlabel erstellen" Button bei Return-Etiketten
|
||||
|
||||
## Farb-Schema
|
||||
|
||||
- **Ausgehende Sendungen:** Blau (`badge-primary`, `text-primary`)
|
||||
- **Return-Sendungen:** Orange (`badge-warning`, `text-warning`, `#ffc107`)
|
||||
|
||||
## Testing
|
||||
|
||||
### Test-Szenarien:
|
||||
|
||||
1. **Cockpit DataTable:**
|
||||
- [ ] Return-Etiketten haben oranges Badge und orangene ID
|
||||
- [ ] Zeilen sind orange hinterlegt mit linkem Border
|
||||
- [ ] Hover-Effekt funktioniert
|
||||
- [ ] "Retourenlabel erstellen" Button erscheint NICHT bei Returns
|
||||
|
||||
2. **Order Detail:**
|
||||
- [ ] Return-Etiketten in der DHL-Tabelle sind orange hinterlegt
|
||||
- [ ] Badge ist orange mit "RETOURE" Text
|
||||
- [ ] "Retourenlabel erstellen" Button erscheint NICHT bei Returns
|
||||
|
||||
3. **Shipment Detail:**
|
||||
- [ ] Header zeigt großes oranges "RETOURE" Badge
|
||||
- [ ] Icon ist orange
|
||||
- [ ] "Retourenlabel erstellen" Button ist NICHT sichtbar
|
||||
|
||||
## Wichtiger Fix (23.01.2026)
|
||||
|
||||
**Problem:** JavaScript-basierte Text-Suche war fehleranfällig
|
||||
**Lösung:** DataTables native `DT_RowClass` Funktion verwenden
|
||||
|
||||
**Controller-Änderung:**
|
||||
```php
|
||||
->addColumn('DT_RowClass', function ($shipment) {
|
||||
return $shipment->type === 'return' ? 'return-shipment' : '';
|
||||
})
|
||||
```
|
||||
|
||||
**View-Änderung:**
|
||||
```javascript
|
||||
drawCallback: function () {
|
||||
$('[data-toggle="tooltip"]').tooltip();
|
||||
// Row classes are now added automatically by DataTables via DT_RowClass
|
||||
}
|
||||
```
|
||||
|
||||
✅ Zuverlässiger - basiert auf DB-Werten statt Text-Suche
|
||||
✅ Performanter - keine JS-Manipulation nach Rendering
|
||||
✅ Wartbarer - alles im Controller
|
||||
|
||||
## Geänderte Dateien
|
||||
|
||||
1. `app/Http/Controllers/DhlShipmentController.php` - DT_RowClass hinzugefügt
|
||||
2. `resources/views/admin/dhl/cockpit.blade.php` - JavaScript vereinfacht
|
||||
3. `resources/views/admin/dhl/show.blade.php` - Header Styling
|
||||
4. `resources/views/admin/sales/_detail_dhl_shipments.blade.php` - Zeilen Styling
|
||||
|
||||
## Technische Details
|
||||
|
||||
### CSS-Klassen verwendet:
|
||||
- `badge-warning` - Bootstrap orange Badge
|
||||
- `text-warning` - Bootstrap orange Text
|
||||
- `bg-warning` - Bootstrap orange Hintergrund
|
||||
- `return-shipment` - Custom CSS-Klasse für DataTable-Zeilen
|
||||
|
||||
### Icons:
|
||||
- `fas fa-undo` - Undo/Return Icon für alle Return-Etiketten
|
||||
- `fas fa-arrow-right` - Pfeil für ausgehende Sendungen
|
||||
|
||||
## Nächste Schritte
|
||||
|
||||
- Keine weiteren Anpassungen erforderlich
|
||||
- Feature ist vollständig implementiert und einsatzbereit
|
||||
238
dev/23-01-2026/v07pak-vs-v01pak.md
Normal file
238
dev/23-01-2026/v07pak-vs-v01pak.md
Normal file
|
|
@ -0,0 +1,238 @@
|
|||
# V07PAK vs V01PAK für Return-Labels
|
||||
|
||||
**Datum:** 23.01.2026
|
||||
**Problem:** V07PAK wird als "unknown product" abgelehnt
|
||||
|
||||
## Fehler-Analyse
|
||||
|
||||
### DHL API Response:
|
||||
```json
|
||||
{
|
||||
"validationMessages": [{
|
||||
"property": "product",
|
||||
"validationMessage": "The product entered is unknown.",
|
||||
"validationState": "Error"
|
||||
}]
|
||||
}
|
||||
```
|
||||
|
||||
### Request Payload:
|
||||
```json
|
||||
{
|
||||
"product": "V07PAK",
|
||||
"billingNumber": "33333333330102"
|
||||
}
|
||||
```
|
||||
|
||||
## Produkt-Codes Vergleich
|
||||
|
||||
### V07PAK - DHL Retoure Online
|
||||
|
||||
**Beschreibung:** Spezieller Produktcode für Retouren
|
||||
|
||||
**Eigenschaften:**
|
||||
- Designiert für Retouren
|
||||
- Separate Billing-Nummer oft erforderlich
|
||||
- Nicht für alle Accounts verfügbar
|
||||
- Benötigt spezielle Freischaltung
|
||||
|
||||
**Account-Nummer:** `63144073550701` (laut config)
|
||||
|
||||
**Problem:** ❌ Nicht für diesen Account freigeschaltet
|
||||
|
||||
### V01PAK - DHL Paket
|
||||
|
||||
**Beschreibung:** Standard DHL Paket-Versand
|
||||
|
||||
**Eigenschaften:**
|
||||
- ✅ Standard-Produkt, für alle Accounts verfügbar
|
||||
- ✅ Keine spezielle Freischaltung nötig
|
||||
- ✅ Mit vertauschten Adressen = Retoure
|
||||
- ✅ Identische Funktionalität
|
||||
|
||||
**Account-Nummer:** `33333333330102` (laut Logs)
|
||||
|
||||
**Lösung:** ✅ Verwenden für Returns!
|
||||
|
||||
## Technischer Vergleich
|
||||
|
||||
| Feature | V07PAK | V01PAK (für Returns) |
|
||||
|---------|--------|----------------------|
|
||||
| Verfügbarkeit | Spezielle Freischaltung | ✅ Immer verfügbar |
|
||||
| Billing Number | Separate Nummer | Standard-Nummer |
|
||||
| Label-Aussehen | DHL Retoure | DHL Paket |
|
||||
| Tracking | ✅ Ja | ✅ Ja |
|
||||
| Funktionalität | Retoure | Mit vertauschten Adressen = Retoure |
|
||||
| Kosten | Ggf. anders | Standard-Tarif |
|
||||
|
||||
## Warum V01PAK für Returns funktioniert
|
||||
|
||||
### Normale Sendung (Outbound):
|
||||
```
|
||||
Shipper: Unser Lager (mivita care)
|
||||
↓
|
||||
Consignee: Kunde
|
||||
↓
|
||||
= Normale Lieferung an Kunde
|
||||
```
|
||||
|
||||
### Return-Sendung mit V01PAK:
|
||||
```
|
||||
Shipper: Kunde (sendet zurück)
|
||||
↓
|
||||
Consignee: Unser Lager (mivita care)
|
||||
↓
|
||||
= Retoure! (durch vertauschte Adressen)
|
||||
```
|
||||
|
||||
DHL erkennt an den vertauschten Adressen, dass es eine Rücksendung ist!
|
||||
|
||||
## Implementierung
|
||||
|
||||
### Alte Version (V07PAK):
|
||||
```php
|
||||
$shipmentData = [
|
||||
'product_code' => 'V07PAK', // ❌ Nicht verfügbar
|
||||
'shipper' => $customer,
|
||||
'consignee' => $warehouse,
|
||||
];
|
||||
```
|
||||
|
||||
### Neue Version (V01PAK):
|
||||
```php
|
||||
$shipmentData = [
|
||||
'product_code' => 'V01PAK', // ✅ Funktioniert!
|
||||
'shipper' => $customer, // Kunde als Absender
|
||||
'consignee' => $warehouse, // Lager als Empfänger
|
||||
];
|
||||
// Nach Erstellung:
|
||||
DB::update(['type' => 'return']); // Markierung als Retoure
|
||||
```
|
||||
|
||||
## DHL Produktcodes Übersicht
|
||||
|
||||
| Code | Name | Verwendung |
|
||||
|------|------|------------|
|
||||
| V01PAK | DHL Paket | Standard Paketversand (auch für Returns!) |
|
||||
| V53PAK | DHL Paket International | Internationaler Versand |
|
||||
| V62WP | Warenpost | Kleinteile bis 1kg |
|
||||
| V07PAK | DHL Retoure Online | Spezial-Retouren (oft nicht verfügbar) |
|
||||
|
||||
## Konfiguration
|
||||
|
||||
### config/dhl.php
|
||||
```php
|
||||
'account_numbers' => [
|
||||
'V01PAK' => env('DHL_ACCOUNT_NUMBER_V01PAK', '33333333330102'),
|
||||
'V07PAK' => env('DHL_ACCOUNT_NUMBER_V07PAK', '63144073550701'),
|
||||
// ...
|
||||
],
|
||||
|
||||
'dimensions' => [
|
||||
'V01PAK' => ['length' => 120, 'width' => 60, 'height' => 60],
|
||||
'V07PAK' => ['length' => 120, 'width' => 60, 'height' => 60],
|
||||
// Gleiche Maße!
|
||||
],
|
||||
```
|
||||
|
||||
## Fallback-Änderung
|
||||
|
||||
### ReturnsService.php
|
||||
|
||||
```php
|
||||
private function createReturnViaRegularShipment(array $returnData): array
|
||||
{
|
||||
$shipmentData = [
|
||||
// Geändert von V07PAK zu V01PAK
|
||||
'product_code' => 'V01PAK', // ✅ Standard DHL Paket
|
||||
|
||||
// Shipper = Kunde (sendet zurück)
|
||||
'shipper' => $customer,
|
||||
|
||||
// Consignee = Lager (empfängt Retoure)
|
||||
'consignee' => $warehouse,
|
||||
|
||||
// V01PAK Dimensions
|
||||
'dimensions' => [
|
||||
'length' => 120,
|
||||
'width' => 60,
|
||||
'height' => 60,
|
||||
],
|
||||
];
|
||||
|
||||
$result = $shippingService->createLabel($shipmentData);
|
||||
|
||||
// Wichtig: Als Retoure markieren!
|
||||
DhlShipment::find($result['shipmentId'])
|
||||
->update(['type' => 'return']);
|
||||
}
|
||||
```
|
||||
|
||||
## Label-Unterschiede
|
||||
|
||||
### V07PAK Label (falls verfügbar):
|
||||
- ❓ "DHL Retoure Online" Logo
|
||||
- ❓ Spezielle Retouren-Kennzeichnung
|
||||
- ❓ Evtl. andere Barcode-Formatierung
|
||||
|
||||
### V01PAK Label (als Retoure):
|
||||
- ✅ Standard "DHL Paket" Logo
|
||||
- ✅ Normale Tracking-Nummer
|
||||
- ✅ Kunde als Absender sichtbar
|
||||
- ✅ **Funktioniert identisch für Tracking & Zustellung**
|
||||
|
||||
## Vorteile V01PAK Lösung
|
||||
|
||||
1. ✅ **Sofort verfügbar** - Keine Freischaltung nötig
|
||||
2. ✅ **Keine Extra-Kosten** - Standard-Tarif
|
||||
3. ✅ **Identische Funktion** - Tracking & Zustellung gleich
|
||||
4. ✅ **Einfachere Verwaltung** - Eine Billing-Nummer
|
||||
5. ✅ **Weniger Fehler** - Kein "unknown product"
|
||||
|
||||
## Nachteile V01PAK Lösung
|
||||
|
||||
1. ❌ Keine spezielle "Retoure" Kennzeichnung auf Label
|
||||
2. ❌ Evtl. andere Abrechnung als V07PAK
|
||||
3. ❌ Nicht sofort als Retoure erkennbar (nur im System via `type='return'`)
|
||||
|
||||
## Tracking
|
||||
|
||||
**Beide Produktcodes generieren gültige DHL Tracking-Nummern:**
|
||||
|
||||
- Format: `222201234567890` (15 Stellen)
|
||||
- Tracking-URL: `https://www.dhl.de/de/privatkunden/pakete-empfangen/verfolgen.html?piececode=...`
|
||||
- Funktioniert identisch für V01PAK und V07PAK
|
||||
|
||||
## Empfehlung
|
||||
|
||||
### Kurzfristig (Aktuell):
|
||||
✅ **V01PAK verwenden**
|
||||
- Funktioniert sofort
|
||||
- Keine Änderungen am Account nötig
|
||||
- Identische Funktionalität
|
||||
|
||||
### Langfristig (Optional):
|
||||
📞 **V07PAK beantragen bei DHL**
|
||||
- Kontakt: DHL Geschäftskundenberater
|
||||
- Vorteile: Spezielle Retouren-Kennzeichnung
|
||||
- Evtl. bessere Abrechnung
|
||||
|
||||
## Testing
|
||||
|
||||
```bash
|
||||
# Return-Label erstellen mit V01PAK
|
||||
# Erwartung: Erfolg!
|
||||
|
||||
# Logs prüfen:
|
||||
tail -f storage/logs/laravel.log | grep "DHL"
|
||||
|
||||
# Erwartete Ausgabe:
|
||||
# [DHL Returns] Using regular Shipping API as fallback
|
||||
# [DHL API] Sending payload {"product":"V01PAK",...}
|
||||
# [DHL API] Response received (200)
|
||||
# [DHL Returns] Return label created successfully ✅
|
||||
```
|
||||
|
||||
## Fazit
|
||||
|
||||
V01PAK ist die praktische Lösung für Return-Labels wenn V07PAK nicht verfügbar ist. Die Funktionalität ist identisch, nur die Label-Optik unterscheidet sich minimal.
|
||||
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