belongsTo(PaymentIncident::class, 'incident_id'); } public function getTypeIconAttribute(): string { return match ($this->type) { 'email' => 'ion-md-mail', 'call' => 'ion-md-call', 'ticket' => 'ion-md-pricetag', 'status_change' => 'ion-md-swap', 'provider_response' => 'ion-md-return-left', default => 'ion-md-create', }; } public function getTypeLabelAttribute(): string { return match ($this->type) { 'email' => 'E-Mail', 'call' => 'Telefonat', 'ticket' => 'Ticket', 'status_change' => 'Statusänderung', 'provider_response' => 'Anbieter-Antwort', default => 'Notiz', }; } }