presseportale/app/Enums/ContactMessageStatus.php

<?php

namespace App\Enums;

enum ContactMessageStatus: string
{
    case Open = 'open';
    case InProgress = 'in_progress';
    case Resolved = 'resolved';
    case Rejected = 'rejected';

    public function label(): string
    {
        return match ($this) {
            self::Open => 'Offen',
            self::InProgress => 'In Bearbeitung',
            self::Resolved => 'Erledigt',
            self::Rejected => 'Abgelehnt',
        };
    }

    /**
     * Offene Anliegen, die in der Kontakt-Queue Aufmerksamkeit brauchen
     * (Nav-Zähler und Default-Filter der Admin-Ansicht).
     */
    public function isOpen(): bool
    {
        return $this === self::Open || $this === self::InProgress;
    }
}